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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Duration

Photoshop Fundamentals (Part 8 of 10): Project 1

Be guided through compositing a complex image by selecting source images from another image.
Languages Icon English (US)
Duration Icon 3 Minutes

Culture of Civility: Anti-Harassment Best Practices (CT)

Welcome to the "Culture of Civility: Anti-Harassment Best Practices (CT)" video lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture.
Languages Icon English (US)
Duration Icon 3 Minutes

Culture of Civility: Harassment Red Flags (CT)

Welcome to the "Culture of Civility: Harassment Red Flags (CT)" video lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Add Annotations Using Text Boxes

To make reports and visualizations easier to read, you can insert annotations.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Customize the Design of a Report

In particular, when you create reports for a company or organization, you often want to use the same colors as on the Web page or in publications such as the annual report. The Marketing Department can provide the color codes you need.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Enrich Visualizations with Conditional Formatting

You are probably familiar with the Conditional Formatting function from Excel, which allows you to store an additional information level behind your data which allows you to visualize the values in a table, e.g. with data bars.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Import Data from a PDF File into Power BI

You can also use information from PDF files as a data source.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Import Data from Websites into Power BI

Via the Internet, you have access to enormous amounts of data of all kinds, which can be helpful for your report. Data can include statistical information, stock quotes, weather data, geodata and much more.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Provide Reports in Microsoft Teams

Another way to publish Power BI reports is through Microsoft Teams. You can quickly and easily tab reports and dashboards from Power BI and then access them from within the Teams environment.
Languages Icon English (US)
Duration Icon 3 Minutes

Power BI – Use Data Gateways to Access Local Data Safely

Using a gateway, organizations can leave databases and other data sources on their own networks, but still securely use this local data in cloud services such as Power BI Service.
Languages Icon English (US)
Duration Icon 3 Minutes

What’s New in Excel 2019 (Part 5 of 8): SWITCH

This lesson demonstrates Excel 365's new SWITCH function, which returns a matching value from a list. This content is also translated in Spanish.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Ability to Say No

Welcome to "Service Best Practices: Ability to Say No," a video lesson intended to show you how to say no to customers effectively.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Honesty

Welcome to "Service Best Practices: Honesty," a video lesson meant to explain how critical it is to maintain your integrity with communicating with customers.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Adaptability

Welcome to "Service Best Practices: Adaptability," a video lesson meant to describe how to prepare yourself so you can adapt to any situation successfully.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Attentiveness

Welcome to "Service Best Practices: Attentiveness," a video lesson intended to demonstrate how to be attentive by being present, listening carefully, and acknowledging the customers' emotions.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Credibility

Welcome to "Service Best Practices: Credibility," a video lesson intended to explain how to demonstrate confidence in your abilities so your customers will rely on you.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Empathy

Welcome to "Service Best Practices: Empathy," a video lesson intended to demonstrate the importance of understanding and sharing the feelings of your customers.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Resiliency

Welcome to "Service Best Practices: Resiliency," a video lesson meant to explain how to be strong, yet flexible, when working with customers.
Languages Icon English (US)
Duration Icon 3 Minutes

Service Best Practices: Responsibility

Welcome to "Service Best Practices: Responsibility," a video lesson meant to describe how to be a person your customers can depend on.
Languages Icon English (US)
Duration Icon 3 Minutes

Photoshop Fundamentals (Part 10 of 10): Project 3

In this project, you are going to create a postcard mailing ad by adding images from several source files into the postcard background.
Languages Icon English (US)
Duration Icon 3 Minutes

Identifying Customer Types: The Four Main Types of Customers

This amazingly short video introduces the four main types of customers. I say it's 'amazingly short' because it's both short and amazing.
Languages Icon English (US)
Duration Icon 3 Minutes

Remarkable Customer Service: Anticipating Customer Needs

The final video in our Remarkable Customer Service series deals with how to recognize customer needs even when your customers don't explicitly ask for something.
Languages Icon English (US)
Duration Icon 3 Minutes

Remarkable Customer Service: How To Strike The Right Balance Between Too Formal and Too Casual

This video discusses the establishing the right atmosphere in customer interactions. A too-casual approach can appear unprofessional, while a too-formal approach can be cold and off-putting.
Languages Icon English (US)
Duration Icon 3 Minutes

Remarkable Customer Service: Names and Greetings

This video will show you how ridiculously easy it is to establish a positive first impression by using your customer's name along with an inviting greeting.
Languages Icon English (US)
Duration Icon 3 Minutes
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