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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Remarkable Customer Service: The Three Magic Words of Customer Service

This video will reveal the mystical secret of the three most important words in the entire customer experience.
Languages Icon English (US)
Duration Icon 3 Minutes

20 Clever Ideas for Stopping Interruptions at the Office

An overflowing inbox - a mountain of papers - a team needing feedback - and a packed calendar-can you get it all done? Not if people keep interrupting you! You've got to find ways for stopping interruptions before you go crazy. .
Languages Icon English (US)
Duration Icon 3 Minutes

4 Little Presentation Tips That Will Really Engage Your Audience

From classroom lectures to sales pitches, from panel discussions to a presidential speech - you've undoubtedly had the opportunity to be in the audience of one or two powerful presentations.
Languages Icon English (US)
Duration Icon 3 Minutes

How to be the Consensus Builder at the Office – a Big Part of Every Effective Team

Some things are easy to come to a consensus about-college tuition is too high-while other things may never reach a consensus-New York style pizza is better than Chicago deep dish because you can eat it while walking around without wearing it.
Languages Icon English (US)
Duration Icon 3 Minutes

How to Improve Your Time Management at the Office in 10 Easy Steps

Managing multiple projects, objectives and deadlines can be a full-time job. It will require all of your concentration, skills, talents and dedication.
Languages Icon English (US)
Duration Icon 3 Minutes

The AHA Moment-Your Brain at Work Problem Solving

This is an experience most of us are familiar with -. You focus on a problem or try to remember something. The wheels are turning but you can't find the solution.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 8 of 13): How to Deal with People Who Want You to Compromise Your Ethics

We know you're a good person. But we also know you're surrounded by wicked, evil people basically everywhere you turn.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 5 of 13): Know What You Stand For

It's hard to be ethical if you don't know what you stand for. Thankfully, this video will help you figure that out. It will also reveal a shocking new use for your smartphone and one of the best fortune cookies ever.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 12 of 13): Maintaining Your Statement of Values

A statement of values doesn't do any good if nobody pays any attention to it. That's where this video comes in. We'll discuss how to make sure your ethical standards stay current and relevant.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 1 of 13): Why Be Ethical? Because It’s The Right Thing To Do

The beginning of our Ethics for Everyone series might sound like it's going to be dry and dull as dirt, but that's because you probably didn't expect us to fit a conversation about the Revolutionary War in here.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 2 of 13): Why Be Ethical? Because Your Customers Demand It

This video will encourage you to be ethical by reminding you that customers generally dislike working with people they actively hate. They also have an annoying tendency to sue people who take advantage of them.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 3 of 13): Why Be Ethical? Because You’ll be Happier

In probably the most selfish ethics video ever created, we encourage you to be ethical for no other reason than your own happiness.
Languages Icon English (US)
Duration Icon 3 Minutes

The Art of Presentational Speaking: Advanced Skills (Part 8 of 8) – Effectively Leveraging AVs

Welcome to the "Effectively Leveraging AVs" video lesson intended to illustrate how to best take advantage of your presentation's audio-visuals.
Languages Icon English (US)
Duration Icon 3 Minutes

The Art of Presentational Speaking: Advanced Skills (Part 5 of 8): Handling Presentation Distractions

Welcome to the "Handling Presentation Distractions" video lesson, which guides learners to control everything they can and contingency plan for everything outside of their control.
Languages Icon English (US)
Duration Icon 3 Minutes

The Art of Presentational Speaking: Advanced Skills (Part 4 of 8): Maintaining Control of Your Presentation

Welcome to the "Maintaining Control of Your Presentation" video lesson intended to help you retain ownership of your presentation.
Languages Icon English (US)
Duration Icon 3 Minutes

The Art of Presentational Speaking: Advanced Skills (Part 3 of 8): Transitioning Between Presenters

Welcome to the "Transitioning Between Presenters" video lesson meant to explain how to temporarily switch between various presenters.
Languages Icon English (US)
Duration Icon 3 Minutes

Conducting Exceptional Interviews: Listen More Than You Talk!

Once you've asked a candidate something, it's important that you give him or her the opportunity to answer. Proper listening skills are critical in order to know if the person you're interviewing is the right fit for you.
Languages Icon English (US)
Duration Icon 3 Minutes

Conducting Exceptional Interviews: Questions to Avoid (And What Questions You Should Ask Instead)

There are certain questions you shouldn't ask in an interview. There are a few that can get you in a whole lot of legal trouble. This video will provide acceptable alternatives to sensitive questions to make sure you don't end up in court.
Languages Icon English (US)
Duration Icon 3 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Following Up Post-Interview

The interview might be over, but your work isn't. This video covers how to handle the immediately aftermath of an interview, including when to follow up and how best to make sure they notice that you've followed up.
Languages Icon English (US)
Duration Icon 3 Minutes

Expert Interviewing Skills: Career Advancement Techniques — Let People Know You’re Looking

Let's face it -- amazing jobs rarely just fall into our laps. If you want something new, you'll need to let people know that you're looking. This video will show you how to do that without suggesting that you aren't happy where you currently are.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 10 of 13): Communicating Your Ethics to Your Customers

In a follow-up to our video about communicating your ethics to your team, this video covers the slightly different (but equally important) process of communicating those same ethical standards to your customers.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 9 of 13): Communicating Your Ethics To Your Team

This installment of the Ethics for Everyone series will help you ensure that the people you work with know what you stand for without sounding preachy, pedantic, or otherwise annoying.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 11 of 13): Creating a Statement of Values

This Ethics for Everyone gem will help you create a statement of values around which your entire team, department, or company can organize.
Languages Icon English (US)
Duration Icon 3 Minutes

Ethics for Everyone (Part 4 of 13): Ethics Begins With Respect

This Ethics for Everyone instant classic focuses on the importance of respect in developing a solid system of ethics - respect for yourself in order to expect proper treatment from others, and more.
Languages Icon English (US)
Duration Icon 3 Minutes
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