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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Duration

Introduction to the Revenue Cycle for Outpatient Offices

This course gives a step-by-step introduction of the practitioner's revenue cycle of a Patient.
Languages Icon English (US)
Duration Icon 35 Minutes

Critical Steps in Payer Identification for Outpatient Offices

This course introduces how payers are identified and verified during the scheduling of an office visit, at check-in on the day of the visit, or at any time during the revenue cycle at a practitioner's office.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to UB Validation, Part Two

This course identifies how a UB is created and works with scenarios like a single line diagnostic test, adding charges, and changing the patient type to create new bill types.
Languages Icon English (US)
Duration Icon 30 Minutes

Validating an Acute Inpatient Bill

This course identifies the components of an inpatient acute claim, combining two inpatients and bill validation techniques. Note that in the examples given throughout this course, all dates utilize the placeholder "xx" as the year.
Languages Icon English (US)
Duration Icon 45 Minutes

UB Validation – Mom and Baby

This course identifies the components of inpatient delivery, newborn, and mom/baby claims and bill validation techniques.
Languages Icon English (US)
Duration Icon 30 Minutes

UB Validation Fundamental Outpatient

This course builds upon concepts taught in earlier courses and identifies the components of several outpatient claims and bill validation techniques.
Languages Icon English (US)
Duration Icon 30 Minutes

UB Validation Fundamental Therapy

This course identifies the components of an outpatient therapy claim, such as physical therapy, and bill validation techniques.
Languages Icon English (US)
Duration Icon 30 Minutes

How Bills are Processed Through the Revenue Cycle

This course introduces the revenue cycle (life) of a bill.
Languages Icon English (US)
Duration Icon 20 Minutes

Payer Follow-Up Part One

This course identifies the reasonable time frame for payment and the tools available for accurate and timely follow-up on outstanding account balances.
Languages Icon English (US)
Duration Icon 45 Minutes

Payer Follow-Up Part Two

This course identifies common rejections and suggestions for follow-up.
Languages Icon English (US)
Duration Icon 60 Minutes

Understanding the Elements of Payments

This course identifies the components of participating and nonparticipating provider payment documents.
Languages Icon English (US)
Duration Icon 45 Minutes

Following Up on a Medicare Payment

This course introduces Medicare follow-up processes.
Languages Icon English (US)
Duration Icon 30 Minutes

Understanding the Stages of Patient Collections

Collecting payment for healthcare services isn't easy. But in today's age of increasing healthcare and insurance costs, it is now more important than ever to collect payment from patients.
Languages Icon English (US)
Duration Icon 30 Minutes

Strategies for Handling Payment Objections

Obtaining payment from patients can be difficult, especially when a patient objects.
Languages Icon English (US)
Duration Icon 20 Minutes

Quality Assurance Methods in the Collection Process

This course is designed to assist you in understanding what quality assurance means to you.
Languages Icon English (US)
Duration Icon 20 Minutes

Identifying UB Data Elements and Form Locators

This course identifies the UB data elements provided through system input or calculation.
Languages Icon English (US)
Duration Icon 25 Minutes

Identifying UB Elements at Patient Intake

This course identifies the UB data elements obtained about the patient at the time of patient intake or discharge.
Languages Icon English (US)
Duration Icon 120 Minutes

What a Patient’s UB Data Elements Tell You

This course identifies the UB data elements that tell the story of the Patient’s visit.
Languages Icon English (US)
Duration Icon 120 Minutes

The Relationship of UB Data Elements & Charges

This course identifies the charge related UB data elements and discusses the charge description master (CDM).
Languages Icon English (US)
Duration Icon 60 Minutes

Patients, Payer – Specific UB Elements

This course identifies the UB data elements that are unique by patient and/or payer type. This course continues the instruction presented in course BFR81001, BFR81002, BFR81003 and BFR814004.
Languages Icon English (US)
Duration Icon 30 Minutes

UB Data Elements Relationships

The information input on the UB-04 form results from information gathered during the scheduling or registration process. By understanding where this information is located on the UB form, you can be knowledgeable about what items are required on various types of claims for different payers.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to UB Validation, Part One

This course introduces you to the components of the UB form locators. It is recommended to take this course prior to completing courses BFR81001 through BFR81006.
Languages Icon English (US)
Duration Icon 30 Minutes

The Collection Flow

This course identifies the components of a collection policy and the Collection Flow.
Languages Icon English (US)
Duration Icon 45 Minutes

Payment Options and Solutions

This course identifies payment solutions that can be a component of the hospital's collection policy.
Languages Icon English (US)
Duration Icon 35 Minutes
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