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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Products

Soft Skills Platinum Foundation ANZ Compliance U.K. Compliance U.S. & Canada Compliance Business Productivity Revenue Enablement U.S. Healthcare General Compliance U.S. & Canada Environmental Health and Safety

Use Cases

Sales Training Compliance Training Contractor Training Customer Training Employee Training Gig Worker Training Operations Training Partner Training Service and Support Training Supplier Training

Competencies

Business Compliance & Ethics Digital & Technology Health, Wellbeing & Safety Innovation & Creativity Leadership Self Management Working with People

Skills

Accomplishing Goals Active Listening Budgeting Business Ethics Awareness Business Operations Business Sustainability Change Management Coaching & Mentoring Communication Compliance Awareness Conflict Management Contract Management Creative Thinking Critical Thinking Customer Experience Decision Making Delegation Digital Change Mangement Digital Literacy - Online Applications Digital Literacy - Software Digital Marketing Digital Transformation Diversity & Inclusion Awareness Empathy Environmental Sustainability Finance Giving and Receiving Feedback Healthcare Compliance Healthcare Operations Healthy Habits Human Resource Management Information Security & Data Privacy Awareness Innovation Inspiring Others Leadership Effectiveness Marketing Mental Wellbeing Awareness Motivation Negotiation & Influence People Management Positive Habits Project Management Risk Management Sales Self Awareness Self Contol Stress Management Teamwork Time Management Training Delivery Women's Health Working Safely

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Duration

0 - 30 minutes 0.5 - 1 hour 1 - 2 hours 2+ hours

Telephone Etiquette

Every time you make or receive a call at work, your conversations shape the perception of your company. This course can help to optimize your Telephone Etiquette.

Complaint Handling

Good complaint handling is a skill vital to retaining customers. Luckily, this course can improve your ability to handle complaints.

Customer Loyalty

This course will help you to increase customer loyalty through your customer service skills.

Introduction to Key Account Management

This course is an introduction to everything you need to know about key account management giving you the basic knowledge of what it is and the impact it can have within a business.

Key Account Management in Your Business

This course looks at how key account management can impact the success of a business and offers tips and advice to ease the process of implementing it into your organization.

Handling Conflicts in High-Value Relationships

Learn some conflict management strategies to help in high-value relationships.

Productive Conflict Resolution – An Introduction

By reframing how employees think about conflict, and by putting a conflict framework in place, stress can be redirected into productivity.

Managing Conflict in the Workplace

Dealing with conflict at work can be uncomfortable, frustrating, and tiring. However, conflict isn’t necessarily a bad thing—it can help your team and company grow and improve.

Win-Win Negotiations for Conflict Resolution

This course shares strategies for working through a conflict situation to get a win-win, and equips participants to lead win-win negotiations to reach resolutions.

Understanding Conflict in the Workplace

Managing conflict and engaging in effective negotiation are key to nurturing and preserving working relationships and fostering a positive work environment.

Thomas-Kilmann Conflict Model

The Thomas-Kilmann Conflict Model encourages you to think about what you're trying to accomplish, and allows for an optimal outcome to any conflicts.

understanding linear circular communication styles

Understanding Linear and Circular Communication Styles

In the business world, it is important to understand different communication styles and how to make the best use of communication in the office.

understanding importance good communication course

Understanding Communication

Most of a manager’s time is spent communicating; you and your staff will benefit by understanding the importance of communication and various problems caused by miscommunication.

Marketing Hacks – Building Brand Loyalty

This 60-second course will go through what you and your company require to inspire loyalty to your brand.

Marketing Hacks – Word of Mouth Marketing

Positive word of mouth is really rather important for any business. Learn how to leverage it in this course.

Marketing Hacks – Increasing Your Brand Visibility

Brand visibility is about increasing the awareness of your brand in the minds of consumers. In this course, we will show you how to increase your brand’s visibility in order to expand your customer base and generate new sales.

Marketing Hacks – Video Pitches

Learn how to make video pitches to explain to potential customers exactly who you are and what you do.

Personal Development – Networking

Use this course to find out how to leverage your personal network.

HIPAA Privacy and Security Basics (US)

Learn the basics of the Health Insurance Portability and Accountability Act (HIPAA) and how to comply with the privacy, security, information blocking, and breach notification rules to avoid security breaches and fines.

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Best-in-class training across the enterprise

Solutions by use case

Solutions by industry

Solutions by use case

Solutions by Industry

Customer experience

For our customers

Explore the latest resources from Litmos thought leaders

We empower learning

TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Products

Use Cases

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Skills

Countries / Regions

Duration

Start Your Free Trial Today

Request more information

Content Request