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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Leading Learning – Emotional Awareness

Being able to take notice and understand our emotions is hugely beneficial for mental and physical wellbeing. This course explores the importance emotional awareness and offers practical advice to help stay in control of your emotions. 
Languages Icon English (US)
Duration Icon 8 Minutes

Leading Learning – Emotional Awareness

Languages Icon Korean
Duration Icon 8 Minutes

Leading Learning – Gifts and Hospitality

Gift exchanging, although part of many cultures for centuries, can occur with an expectation of reciprocity. We’ll dive deeper into when and how gifts and hospitality create issues for organizations, and can cause a conflict of interest.
Languages Icon English (US)
Duration Icon 10 Minutes

Leading Learning – Gifts and Hospitality

N/A
Languages Icon Korean
Duration Icon 10 Minutes

Leading Learning – Gifts and Hospitality

N/A
Languages Icon Portuguese (BR)
Duration Icon 10 Minutes

Leading Learning – Digital Communication Awareness

We all use digital communication methods at work, but are we really using them appropriately? This course will help answer that question. It will define digital communication and give you tips on how to use it safely and respectfully.
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Digital Communication Awareness

N/A
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Digital Communication Awareness

N/A
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – Post Sale Procedures

N/A
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Post Sale Procedures

N/A
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – Post Sale Procedures

The post-sale process is where you have the opportunity to go that extra mile and really prove to your customer that they made the right buying decision. How can you do that? This course will show you how.  
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Questioning and Objection Handling

This course explores questioning and objection handling in sales. It will highlight the importance of being able to ask as well as answer pertinent questions. As well as this, it will offer some key tips and techniques for addressing sales objections that any salesperson can use.  
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Questioning and Objection Handling

N/A
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Questioning and Objection Handling

N/A
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – Negotiation and Influence

This course is filled with skills and techniques for any salesperson looking to develop their negotiating and influencing skills. It will give you the confidence to walk into any sales negotiation knowing what you want and how to get it.  
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Negotiation and Influence

N/A
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Negotiation and Influence

N/A
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – The Customer Journey

N/A
Languages Icon Portuguese (BR)
Duration Icon 20 Minutes

Leading Learning – The Customer Journey

The Customer Journey refers to a path of touch points followed by the customer before making a purchase decision. Reducing your customer's effort through their journey and delivering high quality of services, you’ll deliver value at each interaction.
Languages Icon English (US)
Duration Icon 20 Minutes

Leading Learning – The Customer Journey

N/A
Languages Icon Korean
Duration Icon 20 Minutes

Leading Learning – Creating A Customer-Centric Culture

N/A
Languages Icon Korean
Duration Icon 15 Minutes

Leading Learning – Creating A Customer-Centric Culture

N/A
Languages Icon Portuguese (BR)
Duration Icon 15 Minutes

Leading Learning – Creating A Customer-Centric Culture

Most organizations today focus so closely on delivering their service or product, they tend to forget the how’s and why’s of their craft. When building a customer-centric organization, your number one focus should be the customer experience. So, what does a customer-centric organization look like? 
Languages Icon English (US)
Duration Icon 15 Minutes

Leading Learning – Your Customer’s Journey

N/A
Languages Icon Korean
Duration Icon 15 Minutes
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