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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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A Harassment-Free Workplace (CT): Recognizing Red Flags

Managers learn to recognize red flags of harassment—behavioral changes, performance decline, distress—and how to detect and address issues early.
Languages Icon English (US)
Duration Icon 4 Minutes

Analyzing Your Customer Service: Moments of Truth

This lesson explains that every customer interaction is a moment of truth and shows examples to illustrate how these moments shape company success.
Languages Icon English (US)
Duration Icon 4 Minutes

Working with Difficult People: Dealing with Bad Bosses

This is the fifth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people.
Languages Icon English (US)
Duration Icon 4 Minutes

Working with Difficult People: How to Deal with Complainers

This is the fourth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people.
Languages Icon English (US)
Duration Icon 4 Minutes

Working with Difficult People: How to Handle Negative Emotions in the Moment

This is the seventh of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people.
Languages Icon English (US)
Duration Icon 4 Minutes

12 Habits of Highly Productive People: How to Stay Focused on the Task at Hand

This is the sixth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity.
Languages Icon English (US)
Duration Icon 4 Minutes

12 Habits of Highly Productive People: How to Stay Focused on What Matters

This is the seventh of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity.
Languages Icon English (US)
Duration Icon 4 Minutes

12 Habits of Highly Productive People: How to Stop Perfectionism

This is the eleventh of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity.
Languages Icon English (US)
Duration Icon 4 Minutes

12 Habits of Highly Productive People: How to Stop Procrastinating

This is the twelfth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Communication: BRAINS – Asserting (Push, But Only When It Serves Them)

The A in BRAINS means assertiveness. Asserting is timely advocacy in the other person’s best interest. Mark Jeffries demonstrates how to earn permission to “nudge,” recognizing moments when inaction will cost your stakeholder.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Communication: BRAINS – Inspiring (Sell the Destination, Not the Journey)

The I in BRAINS is Inspiration. Big-picture thinkers buy outcomes, not process. Mark Jeffries teaches how to paint the destination so vividly that people want to go there with you.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Communication: LWAR (The Power of Active Listening)

Mark Jeffries introduces LWAR (Listen, Watch, Anticipate, and Respond): a route to communication excellence. You’ll discover why active listening transforms interactions, how to avoid “name amnesia,” and what it means to hear what isn’t being said.
Languages Icon English (US)
Duration Icon 4 Minutes

Adapt Strategies in Real-Time: Keep Agility from Becoming Chaos

Languages Icon English
Duration Icon 4 Minutes

Adapt Strategies in Real-Time: Make Faster Decisions with Less Stress

Languages Icon English
Duration Icon 4 Minutes

Adapt Strategies in Real-Time: Pivot Without Losing Your Team

Languages Icon English
Duration Icon 4 Minutes

Build Teams That Thrive Together: Align Around Shared Purpose

Languages Icon English (US)
Duration Icon 4 Minutes

Cultivate Flexibility in Teams: Protect What Matters, Flex the Rest

Languages Icon English (US)
Duration Icon 4 Minutes

Cultivate Flexibility in Teams: Reframe Chaos as a Creative Constraint

Languages Icon English (US)
Duration Icon 4 Minutes

Cultivate Flexibility in Teams: Show the Flex You Want to See

Languages Icon English (US)
Duration Icon 4 Minutes

Cultivate Trust for Stronger Connections: Build Credibility with Consistency

Languages Icon English (US)
Duration Icon 4 Minutes

Cultivate Trust for Stronger Connections: Create Psychological Safety

Languages Icon English (US)
Duration Icon 4 Minutes

Working with Difficult People: Confronting Difficult People

This is the last of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people.
Languages Icon English (US)
Duration Icon 4 Minutes

OneNote for Windows 10 Essentials: Inserting Links

Learn how to insert and customize links in OneNote, from web articles and YouTube videos to OneDrive files-making your notes more interactive, organized, and visually polished with easy-to-read hyperlinks.
Languages Icon English (US)
Duration Icon 4 Minutes

OneNote for Windows 10 Essentials: Page Format and Accessibility

Customize your OneNote pages with colors, rule lines, and accessibility tools to create a visually appealing and inclusive workspace-while ensuring your notes are easy to navigate and ADA compliant for all users.
Languages Icon English (US)
Duration Icon 4 Minutes
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