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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Leading Learning – Project Implementation

This course looks at the importance of having a strategy in place to implement a project. We’ll look at how to organize your workflow and communicate within your team and outward to any stakeholders.  
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Quality Management

In project management, it's important to have a process to ensure you plan, test, and incorporate feedback before releasing the project output. Don't skip on quality at any stage.   
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Communicating to Project Stakeholders

Communication with project stakeholders is a very important part of your job as a project leader. The responsibility for effective communication lies with the person initiating the communication, not the person receiving it.  
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Risk Management Principles

Risks involve uncertainty. Risk management aims to reduce that uncertainty so that you’re more likely to get the outcome you want. This course covers what risk is, how it applies in business, and the core principles of organizational risk management. 
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Customer Service in Retail

A poor retail experience can break a customer relationship, damage your organization’s brand reputation and the bottom line. Ignoring the importance of customer service and their experience is no longer an option.  
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Executing a Successful Sale

This course explores what every salesperson needs to know to successfully strategize, pitch, and close their sales.  
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Budgeting Basics for Managers

Budgeting is the key to a successful business. Why is it critical in business? How do we use it to improve our business?  
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Finance for Non-Finance Managers

This course will introduce the basic accounting tools needed to help you monitor the performance of your business so that you can move forward towards meeting your future goals.  
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Working Effectively Without a Set Budget

This course will help you work effectively without a set budget by teaching you communication and project management skills.
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Creating SMART Objectives

In this course, we explore the meaning behind the SMART acronym, and show you how to create objectives that inspire and motivate.
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – HR for Non HR Managers

Learn how to partner with your organization’s Human Resource department so that you can better navigate the everyday HR issues that you may experience in your role as a people manager.
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Interviewing Skills

Hiring people costs time and money. Bad hires not only waste time and money, but negatively impacts your team’s success. Learn how to prepare for and conduct effective interviews that will increase your hiring success.
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Recruiting Your Best Team

High performing teams don’t just happen, they are built! In this course, you’ll learn techniques to recruit and hire your dream team!
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Introduction to Marketing

Marketing provides an opportunity to tell your product story. Once you identify and segment your customers based on needs, you then develop specific product stories. This allowing you to tailor your solution to each customer.
Languages Icon Japanese
Duration Icon 20 Minutes

Leading Learning – Data Protection and Privacy

With more countries passing data protection regulations and consumers demanding better information privacy, it is essential that your workforce understands their obligations when handling personal data. 
Languages Icon Japanese
Duration Icon 25 Minutes

Leading Learning – Fraud Awareness

One of the best ways to tackle fraud and corruption is to prevent it with training and awareness. Learn about what fraud is and what employees can do to deter it.
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Changing Organizational Culture

Ever wonder what keeps employees at some organizations fully engaged and loyal through both good and challenging times? A company's culture is a significant influence on company success and employee happiness. Learn strategies to change your organization's culture for the better.
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – The Change Curve

How can understanding the five stages of the Kubler-Ross Change Curve help you and those around you embrace and navigate change more effectively? Find out in this course. 
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Customer Service Excellence

Is your goal to lose customers? Probably not, but it’s easy to do and can have devastating results to your business. Learn to be excellent and build and keep your customer base. 
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Creating Loyal Customers

Without customers, companies would cease to exist. Understanding your customer’s needs and approaching every situation with empathy, you have the opportunity create a loyal customer. This course will help you turn any customer into a long-term customer.  
Languages Icon Japanese
Duration Icon 10 Minutes

Leading Learning – Handling Customer Complaints

People are becoming more vocal about their experience with businesses, whether it’s good or bad. Regardless of how well you do your job, you’ll probably receive customer complaints. So how do you handle them? 
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Managing Customer Feedback

It’s no surprise that gathering and studying customer feedback is valuable if you want to improve your product or service. Yet, getting that feedback can be challenging. This course will help you manage customer feedback. 
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Creating A Customer-Centric Culture

Most organizations today focus so closely on delivering their service or product, they tend to forget the how’s and why’s of their craft. When building a customer-centric organization, your number one focus should be the customer experience. So, what does a customer-centric organization look like? 
Languages Icon Japanese
Duration Icon 15 Minutes

Leading Learning – Your Customer’s Journey

Understanding every step and interaction your customer goes through when purchasing your product, is the customer journey. Understanding that will provide you with the knowledge to create excellent customer experiences.  
Languages Icon Japanese
Duration Icon 15 Minutes
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