TRAINING COURSE CATALOG

Managing Teams

Teams can be complicated things with a lot of different moving parts. The most important thing to managing a team is to have set expectations for how the group will work together.

English (US)

10 Minutes

Why Teamwork Works

The most important thing to remember about teams is that they are made up of individual people. These people each have their needs and perspectives.

English (US)

10 Minutes

Lead by Listening

Communication is more than just talking; it involves listening and speaking as you interact with people who may be fearful, angry, or frustrated.

English (US)

10 Minutes

The Business of Communication

No organization can function if its members do not communicate effectively and understand each other. Few businesses can grow without innovation and refinement.

English (US)

10 Minutes

Reducing Stress – Meditation and Visualization

Stress is generated by various aspects of our life, including work, family life, and health.

English (US)

10 Minutes

Managing Conflict

Sometimes, people seem to be looking for a reason to disagree with you. When conflict does arise, it’ll be up to you to manage it effectively and professionally. 

English (US)

10 Minutes

Increasing Team Effectiveness

When a team is ineffectively managed, it interferes with productivity. Learn to build and manage a team, so that it's a benefit rather than a detriment.

English (US)

10 Minutes

Team Autonomy and Degrees of Freedom

People work much more effectively when they have the freedom to make decisions about the work they doing.

English (US)

10 Minutes

Team Training, Compensation, and Recognition

Successful work teams are becoming a larger and larger part of contemporary business culture.

English (US)

10 Minutes

Understanding Communication

Most of a manager’s time is spent communicating, you and your staff will benefit by understanding the importance of communication and various problems caused by miscommunication. 

English (US)

10 Minutes

Thomas-Kilmann Conflict Model

The Thomas-Kilmann Conflict Model is a model that will bring you a tremendous amount of help as you learn to deal with conflict in a more productive and intentional way.

English (US)

10 Minutes

Handling Conflicts in High-Value Relationships

Conflict management strategies will help you be more productive both in your work life and in your personal life. The Thomas- Kilmann conflict model discusses five strategies for confronting conflict.

English (US)

10 Minutes

Interview Communication

One form of common business communication is the interview. Whether you are interviewing for a job or interviewing someone else, it's important to understand the proper way to conduct an interview.

English (US)

10 Minutes

Overcoming Barriers to Workplace Communication

There are things that people do to put up such barriers, whether they mean to or not. Being able to listen properly without imposing obstacles is a discipline unto itself.

English (US)

10 Minutes

Proper Grammar – Adjectives

Writing professionally means polishing your grammar. After all, the way you speak in casual conversation and the expectations for business writing are different.

English (US)

10 Minutes

Proper Grammar – Introduction to Verbs

What does it mean to be a professional? It means you have to think like one, act like one, and, of course, write like one. Even the most confident managers and competent workers can lose themselves in their writing.

English (US)

10 Minutes

De-stressing your Inner and Outer World

So many people are suffering from stress that we often find it commonplace. We forget that it can cause serious health effects, reduce productivity, and of course, cripple our mental health.

English (US)

10 Minutes

Understanding Emotion

When was the last time you masked an emotion at work? Perhaps you were sad about a family issue, or cranky due to lack of sleep, and tried to cover these feelings.

English (US)

10 Minutes

Handling Conflicts in Low-Value Relationships

Conflict is unavoidable. We will inevitably disagree with people, and sometimes those disagreements can become serious. However, not all conflict should be handled the same way.

English (US)

10 Minutes

Managing Team Development

Teams are groups of individuals who have come together under a common goal. For a team to function well, the members must develop personal relationships with each other, and as we all know, relationships do not happen overnight.

English (US)

10 Minutes

Identifying the Causes of Conflict

There are many potential root causes for conflict-basically, anything that leads to a disagreement could be a cause. Conflict is common to organizations, especially larger ones, but some companies have more than others.

English (US)

10 Minutes

Decoding Indirect and Direct Messages

There is a commonly held belief in American culture that being direct in your communication style, especially in business, is the best approach.

English (US)

10 Minutes

Workplace Communication – Presentations and Nonverbal Communication

For many people, the thought of making a presentation inspires anxiety. If you're one of those people, the best way to get over your fear is just to get up and do it. With time, it will get easier, and you might even start enjoying it.

English (US)

10 Minutes

Proper Grammar – Common Word Usage Errors

The ability to write professionally, is very important to a business career. As you increae your skills, you'll naturally improve your business success. 

English (US)

15 Minutes