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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Lead with Hospitality (Part 21 of 25): How to Turn Busyness into Productivity with Action Plans

Busyness is multitasking, doing shallow work, or doing a shallow task while always feeling rushed. Productivity allows you to deliver focused work and work smarter, not just harder, as you go deeper into your tasks.
Languages Icon English (US)
Duration Icon 4 Minutes

Why Meditate?

Learn how you can revitalize your energy with stress-reducing meditation practices and tips on how to be more mindful of your body, mind, and surroundings through this series of engaging and informational micro-videos.
Languages Icon English (US)
Duration Icon 4 Minutes

Anti-Harassment: Be an Ally (CA)

Welcome to the "Anti-Harassment: Be an Ally" lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them.
Languages Icon English (US)
Duration Icon 4 Minutes

Anti-Harassment: Defining Harassment (CA)

Welcome to the "Anti-Harassment: Defining Harassment" lesson that discusses abusive conduct based on a protected characteristic, also known as harassment.
Languages Icon English (US)
Duration Icon 4 Minutes

Anti-Harassment: Everyone’s Responsibility for a Positive Workplace (CA)

Welcome to the "Anti-Harassment: Everyone's Responsibility for a Positive Workplace" lesson that teaches how employees can help their organizations be more inclusive.
Languages Icon English (US)
Duration Icon 4 Minutes

Anti-Harassment: Harassment and Behavior (CA)

Welcome to the "Anti-Harassment: Harassment and Behavior" lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: S.O.S. – Your Message Emergency

Module 15: Shaping your message to match the needs of the person in front of you makes a huge difference. Learning these three key elements to any great message will transform what you have to say into something they want to hear!.
Languages Icon English (US)
Duration Icon 4 Minutes

Setting Goals in Uncertain Times

When you aren't sure what is happening in the future, it is easy to focus on daily challenges. In actuality, goals become even more important when you don't know what is around the corner.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: The Art of PRE-negotiation

Module 12: In this video, Mark looks at how what happens before the negotiation begins can actually end up being your strongest moments of influence.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: The L-WAR – It’s a Piece of Cake!

Module 3: It's not just what you say or how you say it, it's also the order in which all that is done! The L-WAR is a battle for communication excellence. You only emerge victorious if your communication follows this order!!.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: Watching – Read the Room

Module 5: This powerful module takes you through the challenge of understanding the personas and personalities in the room.
Languages Icon English (US)
Duration Icon 4 Minutes

The Art of Business Influence: Your Three New Jobs

Module 2: Forget what it says on your business card. The most effective and successful communicators all know this key secret-they actually have three additional jobs.
Languages Icon English (US)
Duration Icon 4 Minutes

Sparking the Customer Experience: Introduction

Welcome to the "Sparking the Customer Experience: Introduction" video lesson created to introduce you to the SPARK acronym and start you on the journey of being the difference-maker for every customer you serve.
Languages Icon English (US)
Duration Icon 4 Minutes

Lead with Hospitality (Part 11 of 25): How to Become a Better Listener

In this video, Taylor Scott defines the key components of listening and how they can help you earn the respect of the people you lead, learn from the people around you, solve problems within the organization and more.
Languages Icon English (US)
Duration Icon 4 Minutes

Lead with Hospitality (Part 4 of 25): How to Connect with Written Communication

In this video, Taylor Scott will show you how to stay connected to your team through timely and purposeful written communication.
Languages Icon English (US)
Duration Icon 4 Minutes

Lead with Hospitality (Part 19 of 25): How to Create a Compelling Vision

In this video, Taylor Scott will show you how to craft a compelling vision and clearly communicate it to your team in a way that excites them, inspires them, and makes them want to be part of the process.
Languages Icon English (US)
Duration Icon 4 Minutes

Managing Up: Learning Preferences, Priorities, and Pet Peeves

Welcome to the "Managing Up: Preferences, Priorities, and Pet Peeves" video lesson that instructs you on having a conversation with your boss to discover what they want and don't want from you as an employee.
Languages Icon English (US)
Duration Icon 4 Minutes

Managing Up: The Advancer Boss

Welcome to "Managing Up: The Advancer Boss," a video lesson that describes how to manage up with a boss that's all about taking care of business.
Languages Icon English (US)
Duration Icon 4 Minutes

Managing Up: The Impulsive Boss

Welcome to "Managing Up: The Impulsive Boss," a video lesson that offers strategies for working well with a boss who has constantly changing priorities.
Languages Icon English (US)
Duration Icon 4 Minutes

Managing Up: The Workaholic

Welcome to "Managing Up: The Workaholic," a video lesson meant to instruct you on managing up with a boss that seems to work 24/7.
Languages Icon English (US)
Duration Icon 4 Minutes

Microsoft TEAMS – Activities – How to Keep Track

Thanks to the Activity button in the Teams ribbon, you can always stay up to date. @mentions, reactions, replies and also your own activities are clearly listed for you here. Never miss a notification again.
Languages Icon English (US)
Duration Icon 4 Minutes

Microsoft TEAMS – How to Launch and Setup Microsoft Teams

Learn how to properly install the Teams application. Don't worry, it'll be done quickly. In addition to the desktop app, which gives you the best performance and the most features, you also have a web app and a mobile app as well.
Languages Icon English (US)
Duration Icon 4 Minutes

Microsoft TEAMS – On Mobile Devices

With the Teams mobile app, you can make calls, join video conferences, compose and reply to chat messages, or even work on files. Discover similarities with the desktop version, but also some differences and limitations.
Languages Icon English (US)
Duration Icon 4 Minutes

Microsoft TEAMS – The Wiki Tab

Use wikis to present content in a particularly clear way. In a wiki, you can create multiple pages. Pages, in turn, contain multiple sections. You can learn more about the details in this video.
Languages Icon English (US)
Duration Icon 4 Minutes
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