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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Duration

Choosing an Interview Format and Considering Legal Issues

As a manager, you may be asked to take part in or oversee the hiring process for an open position on your team. How you conduct this process will depend partly on your style and experience and partly on the needs of the position.
Languages Icon English (US)
Duration Icon 10 Minutes

The Disciplinary and Grievances Process

Disciplinary meetings and accepting employee grievances are highly volatile moments in any manager's experience. Since no two situations or employees are identical, there's no seamless set of guidelines for what you should say and do.
Languages Icon English (US)
Duration Icon 10 Minutes

Creating and Maintaining a Successful Organizational Culture

When we talk about organizational culture, we're talking about the set of key values, beliefs, and attitudes that we share among our company's members.
Languages Icon English (US)
Duration Icon 10 Minutes

Demystifying Management

Management is the art of making people and processes work together to achieve a desired outcome. As a new manager, you may feel this role is a bit mysterious and daunting. However, there is no secret formula for success.
Languages Icon English (US)
Duration Icon 5 Minutes

Expectancy Theory

Motivation is one of a manager's primary duties. If your employees do not want to do their jobs, they will not perform as well; that's human nature.
Languages Icon English (US)
Duration Icon 10 Minutes

Performance – Goal Setting

Part of your job as manager is to ensure your employees are providing you with, at the very least, adequate job performance. Setting goals is an excellent strategy for achieving and measuring good performance.
Languages Icon English (US)
Duration Icon 10 Minutes

Become an Effective Leader – Part Two

Successful leaders don’t achieve success through chance. They understand the nature of leadership and have developed techniques for managing their teams effectively. 
Languages Icon English (US)
Duration Icon 10 Minutes

Tips for Conducting a Performance Evaluation

Being evaluated is a necessary part of professional development; if you don't know how well you perform your job, it's difficult to improve and grow. However, it's possible for a performance evaluation to be an obstacle rather than a benefit.
Languages Icon English (US)
Duration Icon 10 Minutes

Human Resources – The Cornerstone of Successful Organizations

As a manager, you are vital to your company's success because you manage your company's most valuable asset-its people.
Languages Icon English (US)
Duration Icon 5 Minutes

Matching Applicants with Job Specifications and Conducting Interviews

As a manager, you may be asked to participate in or oversee the hiring process for an open position on your team. There are very many styles of interviewing and many ways to get the information you need to make the right hiring decision.
Languages Icon English (US)
Duration Icon 10 Minutes

Work Teams – Some Basic Guidelines

Many major businesses have transitioned to a team-based model because it increases both productivity and employee morale. In a team-based model, employees are given greater flexibility and often greater autonomy.
Languages Icon English (US)
Duration Icon 10 Minutes

Operational Plans – The Standing Plan

Behind every successful business, is a series of carefully crafted plans. Companies must create and implement planning on several different levels, from the highest level overviews, to detailed instructions on how to carry out tasks.
Languages Icon English (US)
Duration Icon 10 Minutes

Changing Organizational Culture

Organizational culture is a valuable thing. Companies with a strong culture tend to be much more successful than those without it. It’s important to keep culture consistent, change is inevitable.
Languages Icon English (US)
Duration Icon 15 Minutes

Management Skills – What Does it Take?

There are many different successful management styles and now that you are in a position of authority, you will become increasingly comfortable with your own personal take on being a manager.
Languages Icon English (US)
Duration Icon 10 Minutes

Motivation and Job Performance

At its base, the role of any manager is to make sure that his or her employees are performing well at their jobs. Though we focus a lot on motivating employees, motivation alone is not enough to increase job performance.
Languages Icon English (US)
Duration Icon 5 Minutes

Business Advantages of an Environmental Management System

Our culture is becoming increasingly aware of our impact on the environment, and businesses are following this trend. By implementing an Environmental Management System, or EMS, a business can reduce its environmental impact substantially.
Languages Icon English (US)
Duration Icon 10 Minutes

Barriers to Communication Success, Part One

Successful communication is vital to any effective manager. However, there are many mental and verbal barriers that can prevent communication success. 
Languages Icon English (US)
Duration Icon 10 Minutes

Barriers to Communication Success, Part Two

Successful communication is vital to any effective manager; there are many mental and verbal barriers that can prevent communication success
Languages Icon English (US)
Duration Icon 10 Minutes

Become an Effective Leader – Part One

As a manager you're a role model for your employees, coordinate their work, resolve their conflicts, promote their growth and development, and motivate them to achieve superior performance. 
Languages Icon English (US)
Duration Icon 10 Minutes

The Decision-Making Process, Part Two

A single decision can bolster or derail a career. Given the importance of decisions and the frequency with which they must be made, it's important to know how to come to a conclusion and make the best decision for a given situation.
Languages Icon English (US)
Duration Icon 10 Minutes

Types of Organizational Plans

Any time you see an employee handbook, a corporate project or even the posting of a new company rule, you are looking at a type of organizational plan.
Languages Icon English (US)
Duration Icon 10 Minutes

Organizational Strategy

If an organization lacks a well-planned strategy, its chances for success diminish. There are several key questions that aid leaders in developing an organizational strategy that aligns with business goals and objectives.
Languages Icon English (US)
Duration Icon 5 Minutes

Embedding Organizational Culture

If an organization lacks a well-planned strategy, its chances for success diminish. There are Organizational culture is a system of values, attitudes, and behaviors shared throughout a business or organization.
Languages Icon English (US)
Duration Icon 5 Minutes

Keys to Lively and Effective Meetings

Meetings can be a slow death of boredom and distraction. We have all had this experience at one time or another in our professional lives. Such meetings usually seem like time-wasters and are seldom productive.
Languages Icon English (US)
Duration Icon 10 Minutes
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