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Conflict Management

While a business can often see conflicts as being productive by driving new and different opinions, the different ways to effectively manage such conflict depend on many factors. Learn more about managing, controlling and harnessing conflicts by taking this conflict management course. Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly and efficiently. While business can often see conflicts as being productive by driving new and different opinions, the different ways to effectively manage such conflict depend on many factors.

Since conflict is a business are a natural part of the workplace, it is vital that there are people who understand conflicts and how to resolve them. This course will provide you with the knowledge needed to understand conflict and new skills that can be confidently used to manage conflict in the workplace.

Learn more
conflict management
  • How to manage, control and harness conflicts
  • How conflict is perceived
  • The conflict fable – The North Wind and The Sun
  • 7-step plan to conflict conversations
Course Duration
15 minutes
Course Collection
Soft Skills
Course Language
English, French, German, Spanish
Course Country
Global
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