Leadership and Management – Dealing with Difficult Staff
Whether you hired them yourself, or they were thrust upon you, employees are people, and people aren’t perfect. There’s a good probability you’ll have to deal with a difficult staff member during your time as manager or supervisor. This 60-second course will give you some tips on handling those situations.
- Learn what constitutes a difficult employee
- Discover some good ways to deal with difficult employees in steps
- Find out about the 3 E’s: Evaluation, Explanation and End-game
