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Understanding Emotion
When was the last time you masked an emotion at work? Perhaps you were sad about a family issue, or cranky due to lack of sleep, and tried to cover these feelings. How often do you hide your true emotions to preserve a professional persona? Emotions shape an individual’s belief about the value of a job, a company, or a team. Emotions also affect behaviors at work. Research shows that individuals within your own inner circle are better able to recognize and understand your emotions.
- The connection between emotions, job satisfaction, and stress levels
- Emotional labor and the different types of emotional acting in the professional world