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Course catalog / Healthcare edition / The Exceptional Patient Experience

The Exceptional Patient Experience

The goal for healthcare providers is to extend extraordinary sensitivity, compassion, and care to everyone. Patients want a physician and the office serving them to be courteous, respectful, and treated with dignity. Also, patients would like the physician and the staff to help them with any issues, answer their questions, and provide them with all the information they need to make sound healthcare decisions.

This course focuses on your connection and relationship with your patients, including their families and caregivers. It explains the importance of this connection and how to make sure you provide the best possible care and service to your patients.

Find out more
how to deliver exceptional patient experience healthcare

Covered in this course:

  • Understand the importance of putting patients first
  • Understand the importance of communication
  • Understand the importance of evaluating patient service regularly
Course length
45 minutes
Collection
Revenue Cycle
Language
English
Country/Region
US

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