LMS FOR HOSPITALITY

Elevate customer experience with smarter hospitality training

New technologies and rising guest expectations are reshaping the Experience Economy. To keep pace, leading hospitality providers leverage Litmos LMS to deliver repeatable, scalable training that’s as flexible as it is effective. Our learning platform empowers your teams across properties and roles with engaging, accessible training on customer service, compliance, technology, and more.

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Hospitality training built for the experience economy

From front desk to housekeeping, everyone can access training in one centralized location—anytime, on any device. As a leading hospitality LMS platform, Litmos can reduce training repetition, simplify onboarding, and track progress with ease. Our software comes equipped with intuitive content authoring tools, automation, and embedded AI solutions, as well as a library of pre-built eLearning courses, so you can focus less on logistics and more on delivering exceptional guest experiences.

Training platform built for engagement

Boost motivation with built-in gamification and AI-powered personalization tools. Leaderboards, badges, and discussion forums foster a sense of community and engagement. Learners can also use the AI Assistant to generate course summaries or discover follow-up recommendations that support blended, self-directed learning.

Easy for non-technical learners

Empower every employee to learn and grow. Litmos’ intuitive interface, bite-sized lessons, and visual design make learning easy—even for those new to digital training. With smart course suggestions, seamless navigation, and an AI assistant, admins and managers can quickly surface or assign relevant content, no tech skills required.

Train anywhere, anytime, any device

Deliver training that fits every schedule and works wherever your team works —on phones, tablets, or desktop. Whether front desk staff are brushing up on soft skills or housekeeping teams are reviewing safety protocols, our LMS software ensures consistent learning delivery across devices, locations, and shifts.

Single sign-on for seamless learning

Get your team up to speed quickly with automated email invitations, a simple interface, and single sign-on through integrated systems. Hospitality teams can access training from anywhere, on any device, making learning convenient and efficient. With centralized access and secure login, managers save time while employees enjoy a streamlined training experience.

Hospitality-focused courses

Choose from a wide array of hospitality courses within the Litmos library, which cover a diverse set of skills that hospitality staff and management need to deliver exceptional guest experiences. Topics range from safety and compliance, to customer service, communication, conflict resolution, and cultural awareness.

Flexible content options

Simplify your training content creation and management. Choose from a variety of options that best suit your needs: create custom content with our user-friendly course authoring tool, leverage our extensive library of off-the-shelf courses, or upload your existing materials.

Address common hospitality training challenges

Rising customer service expectations

Today’s customers expect personalized, high-quality hospitality experiences. To keep up with these evolving demands, employers need flexible training that delivers the right skills at the right time. With an intuitive hospitality LMS, employees can access learning anytime, anywhere, helping teams deliver consistent service, adapt quickly to changing guest needs, and strengthen brand loyalty.

Adopting advanced technologies

Technology is rapidly changing in every industry, and hospitality is no exception. Make sure your teams are ahead of the curve with an LMS that provides technology and skills training, making it possible to learn within the flow of work. Litmos Content Collections include courses on technology topics ranging from AI to business applications, designed to keep employees engaged, build confidence, and retain knowledge.

Seasonal staff fluctuations

When staff comes and goes based on the season, consistency and quality can suffer. Hospitality providers need to centralize and standardize their employee training with an LMS that streamlines creation, delivery, and measurement of training. Litmos helps maintain productivity during the off-season while fostering a culture of continuous learning that attracts and retains top talent.

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The learning solution for top hospitality companies

Learn how we partner with our clients to deliver impactful learning solutions that meet the goals of hospitality companies with a measurable impact on employees.

12,000+

learners enrolled in Graco University on the Litmos LMS

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98% of our learners have told us that the training they get on Graco University helps them sell the product better…. Litmos has strived to make the easiest to use learning management system in the market, and I think they’ve done a very good job in delivering that.

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99%

compliance achieved in one year

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The RME Fabrication team maintains 99% compliance, and they are seeing even more users not only engaging in compliance and mandatory courses, but also signing up for courses they believe will help further their career, whether it be RME’s proprietary courses, or Litmos’ training courses.

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$200M+

in training revenue generated

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Today, we run over $50 million through the Litmos system in terms of training registrations. And, we’ve done well over $200 million in the four years that we’ve been on the platform… We’re extremely happy to be running our commercial training program on the Litmos platform.

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increase in course completion rates

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After extensive market research, Avery Dennison teamed up with Litmos to launch their Sales Learning Academy across the Asia-Pacific region. Flexible enough to fit around a salesperson’s busy working day, the Sales Learning Academy has improved productivity and performance across their organization.

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5,500+

hours saved annually onboarding for each business unit

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Litmos has enabled us to implement a standard process for onboarding and employee training across three companies and over 100 domestic and international locations.

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Laying the Foundation for L&D Amidst Organizational Chaos

The way we work is constantly evolving, often leaving L&D professionals in a state of flux as they navigate organizational anarchy while striving to foster effective learning. Learn to build resilient, adaptable training programs that can withstand organizational change in this recorded webinar, hosted by Litmos Chief Learning Officer, Dr. Jill Stefaniak.

Watch the webinar

Laying the Foundation for L&D Amidst Organizational Chaos

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Discover how lean learning strategies streamline L&D, reduce wasted effort, and create agile programs that adapt to shifting business needs.

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New Employee Onboarding Best Practices

Explore proven onboarding practices that accelerate new hire productivity, strengthen engagement, and set the stage for long-term success.

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Hospitality training FAQs

What is a learning management system? (LMS)

Does Litmos integrate with other platforms?

Why should I use a hospitality LMS?

What types of hospitality training courses are available in Litmos?

Does Litmos provide content authoring tools?

How does Litmos support AI-driven training strategies?

Can I use Litmos as an LMS for hotel systems across multiple locations?

What should I look for in an LMS for hospitality?

Can I try Litmos before purchasing?

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