Interacting and connecting with customers in busy retail environment can be a real challenge. These modules help your staff to become retail heroes, helping customers to better enjoy their shopping experience
Poor customer service experiences can seriously damage your reputation, and they’re easier than ever to spread. But get it right and create happy and loyal customers.
In this module you will learn how meet and greet like a pro. It provides essential customer experience skills and why it is important that you use them.
In this course you will learn how to make that special connection between you and the customer and provide an elevated customer experience.
In this module you will learn how to deal with customers and their personal needs in the fitting room environment.
In this module you will learn how to provide great service at the register – the final point of the customer journey, but definitely not the least important.
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