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Course catalog / Base edition / Retail

Retail

Interacting and connecting with customers in busy retail environment can be a real challenge. These modules help your staff to become retail heroes, helping customers to better enjoy their shopping experience

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Be a Retail Hero

Be a Retail Hero

In this course you will learn the service and selling skills to treat every customer like a Hollywood A-lister and deliver the WOW factor.

20 minutes
Meet and Greet

Meet and Greet

This course arms you with the skills you need to welcome your customer into store. It provides essential customer experience skills and why it is important that you use them.

5 minutes
Connect with a Customer

Connect with a Customer

In this course you will learn how to make that special connection between you and the customer and provide an elevated customer experience.

5 minutes
Fitting Room Advice

Fitting Room Advice

This course arms you with the skills you need to engage with your customer. Good customer service also extends to the fitting room.

5 minutes
Service at the Till

Service at the Till

This course arms you with the skills you need to achieve till hero status and provide customers with the most awesome shopping experience!

5 minutes

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