• Free Trial
  • Products
    • LMSThe world’s easiest-to-use learning management system.
    • CoursesA robust library of off-the-shelf learning content.
  • Solutions
    • By Use Case
      • Employee Training
      • Sales Training
      • Customer Training
      • Partner Training
      • Service & Support Training
      • View all
    • By Industry
      • Technology
      • Nonprofit
      • Retail
      • Hospitality
      • Healthcare
      • View all
  • Customers
    • Learn more about SAP Litmos customer success stories.
      • Case Studies
      • Video Testimonials
      • I Love Litmos
    • Featured Customer
      • Sabre, a global travel technology provider, increases revenue by using SAP Litmos to train their sales and technical teams.
  • Pricing
  • Resources
    • Downloads
    • Webinars & Podcasts
    • Events
    • Integrations
    • Blog
  • About
    • Awards
    • Sustainability
    • Partners
  • Free Trial
Litmos
Log in
Contact us
Search
  • Free Trial
  • Products
    • LMSThe world’s easiest-to-use learning management system.
    • CoursesA robust library of off-the-shelf learning content.
  • Solutions
    • By Use Case
      • Employee Training
      • Sales Training
      • Customer Training
      • Partner Training
      • Compliance Training
      • View all
    • By Industry
      • Technology
      • Nonprofit
      • Retail
      • Hospitality
      • Healthcare
      • View all
  • Customers
    • Learn more about SAP Litmos customer success stories.
      • Case Studies
      • Video Testimonials
      • I Love Litmos
    • Featured Customer
      • Sabre, a global travel technology provider, increases revenue by using SAP Litmos to train their sales and technical teams.
  • Pricing
  • Resources
    • Downloads
    • Webinars & Podcasts
    • Events
    • Integrations
    • Blog
  • About
    • Awards
    • Partners
    • Sustainability
  • Free Trial

Course catalog / Base edition / Retail Courses

Retail Courses

Interacting and connecting with customers in busy retail environment can be a real challenge. These modules help your staff to become retail heroes, helping customers to better enjoy their shopping experience

Course Collection
Filters
  • 60 Second Skills
  • Bloomberg
  • Care Certificate
  • Communication and Social Skills
  • Competition, Antitrust and Consumer Protection
  • Conflict Management
  • Customer Service
  • Debunking Workplace Myths
  • Digital Transformation
  • Diversity and Inclusion
  • Ethics and Conduct
  • Finance Skills
  • Health and Safety
  • Health and Wellbeing
  • Hospitality
  • Human Resources
  • Human Resources Compliance
  • Information Security and Data Privacy
  • IT Skills
  • Leadership and Management
  • Marketing
  • Mindfulness
  • Online Social Presence
  • Personal Development
  • Project Management
  • Retail
  • Risk and Governance
  • Sales Mastery
  • Sustainability
  • Toolbox Talks
Country/Region
Language
Be a Retail Hero

Be a Retail Hero

In this course you will learn the service and selling skills to treat every customer like a Hollywood A-lister and deliver the WOW factor.

20 minutes
Meet and Greet

Meet and Greet

This meet and greet mastery course will help you open with your retail customers by examining good body language, etiquette and mindset to help you increase sales.

5 minutes
Connect with a Customer

Connect with a Customer

This course will examine how to connect with customers, the attitude you should have, delivering a personal touch, and empathy, as well as some practical tips for making a connection.

5 minutes
Fitting Room Advice

Fitting Room Advice

This course arms you with the skills you need to engage with your customer. Good customer service also extends to the fitting room.

5 minutes
Service at the Till

Service at the Till

This course arms you with the skills you need to achieve till hero status and provide customers with the most awesome shopping experience!

5 minutes

Also of Interest

  • Training Management System
  • Online Training Courses
  • SCORM-Compliant Courses
  • Employee Training for Retail Stores
  • eLearning Tools
  • LMS
  • eLearning Platform
  • What is a learning management system?
  • See Additional Resources

Solutions by Use Case

  • Employee Training
  • Customer Training
  • Sales Training
  • Operations Training
  • Gig Worker Training
  • Contractor Training
  • Supplier Training

Solutions by Industry

  • Technology
  • Nonprofit
  • Retail
  • Hospitality
  • Healthcare

Contact Us

USA: +1 925 251 2220
UK: +44 20 8917 7751
DE: +49 8115 545301
AU: +61 1300 133 151
sales@litmos.com
partners@litmos.com
SAP Support
Contact Us
Litmos Reviews

© 2022 SAP Litmos. All rights reserved.

  • Privacy Statement
  • Terms & Conditions
  • Website Terms