TRAINING COURSE CATALOG

Closing

When it comes to closing a sale, it’s important to ask for the sale. This bite-sized module demonstrates how to create a clear closing process and some unique closing questions.

English (US)

5 Minutes

The Power of Silence

This bite-sized module tells you how long the average sales person waits before speaking and why staying silent will make you miserable at first, but ultimately lead to more sales.

English (US)

5 Minutes

Taking Notes

The simple act of taking sales notes can significantly improve your sales success. This bite sized module explains why you should grab a notepad before your next sales meeting.

English (US)

5 Minutes

Objection Handling

This course will explain the role of objections in a sales process, and the ways in which you can overcome them.

English (US)

5 Minutes

Introduction to Key Account Management

This course is an introduction to everything you need to know about key account management giving you the basic knowledge of what it is and the impact it can have within a business.

English (UK)

5 Minutes

Key Account Management in your Business

This course looks at how key account management can impact the success of a business and offers tips and advice to ease the process of implementing it into your organization.

English (UK)

5 Minutes

What Makes a Key Account Manager

This course looks at the role key accounts play in the success of a business and uncovers the main characteristics of an effective key account manager. 

English (UK)

5 Minutes

Soft Selling in Hospitality

Nobody wants a pushy salesperson bothering them as they sit down for a delicious meal or checking in to a hotel to relax.

Spanish (Latin American)

5 Minutes

Soft Selling in Hospitality

Nobody wants a pushy salesperson bothering them as they sit down for a delicious meal or checking in to a hotel to relax.

German

5 Minutes

EU GDPR Express

This course provides a snapshot of the main requirements of organizations under the EU GDPR. Use it as an introduction to the topic or as a refresher to more comprehensive training. 

English (UK)

5 Minutes

Social Media Awareness

Learn to make the right choices when it comes to social media, and understand how social media policies work to protect individuals and their employer.

German

5 Minutes

Social Media Awareness

Learn to make the right choices when it comes to social media, and understand how social media policies work to protect individuals and their employer.

Spanish (Latin American)

5 Minutes

Social Media Awareness

Learn to make the right choices when it comes to social media, and understand how social media policies work to protect individuals and their employer.

French (FR)

5 Minutes

Toolbox Talks – Fire Prevention

Safety starts with you! All employees play a critical role in identifying potential fire hazards and minimising them. This course will cover what you can do to help prevent fires from occurring.

English (UK)

5 Minutes

Presenting Yourself for Interviews

In this course we will show you why first impressions are so critical in an interview scenario and give you some simple tips to make sure you both look and sound the part.

English (UK)

5 Minutes

Interview Best Practice

In this course we will be exploring general interview tips and best practice, where we give you the knowledge, skills and confidence to become an effective interviewee.

English (UK)

5 Minutes

Introduction to Interview Skills

The aim of this course is simple – we want to give you the skills and knowledge, so you feel confident to deliver your best performance at you next interview.

English (UK)

5 Minutes

Competency-based Questions

This interview skills episode will show you how you can develop a framework for answering competency-based questions at your interview, regardless of the type of role.

English (UK)

5 Minutes

Interview Presentations

This interview skills episode will explain how best to prepare for, and deliver, a presentation at interview, regardless of the type of role on offer.

English (UK)

5 Minutes

Wrapping up and Post-Interview

This interview skills episode will examine how you should close out your interview, and what you should be doing once you’ve left the immediate interview event.

English (UK)

5 Minutes

Be a Retail Hero – Meet and Greet

In this module you will learn how meet and greet like a pro. It provides essential customer experience skills and why it is important that you use them.

English (UK)

5 Minutes

Be a Retail Hero – Fitting Room Advice

In this module you will learn how to deal with customers and their personal needs in the fitting room environment.

English (UK)

5 Minutes

Be a Retail Hero – Service at the Register

In this module you will learn how to provide great service at the register – the final point of the customer journey, but definitely not the least important.

English (UK)

5 Minutes

Mobile Phones and Driving

Make a commitment to driving safely. This course covers the facts, and everything you need to know to be phone safe when driving. 

English (UK)

5 Minutes