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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Difficult Conversations in a Diverse Workplace

Difficult conversations in a diverse workplace can be uncomfortable, often for those that aren’t in marginalized groups. Regardless of demographic differences, we all should lean into that discomfort to move toward a more inclusive future. So, let’s learn how.  
Languages Icon English (US)
Duration Icon 10 Minutes

Building Effective Employee Resource Groups

Employee resource groups (ERGs) drive value to employees in multiple ways. They provide support and can ultimately strengthen the overall diversity, equity, and inclusion of an organization. Learn more about ERGs and why they are needed.  
Languages Icon English (US)
Duration Icon 10 Minutes

Measuring Diversity, Equity, and Inclusion

The only way to understand your current state of diversity, equity, and inclusion is to measure it. This means collecting meaningful data which indicates where your organization is on its DEI journey
Languages Icon English (US)
Duration Icon 10 Minutes

Understanding Diversity, Equity and Inclusion

When we can’t hold diversity, equity, and inclusion as separate concepts, and understand how they interact, we can’t set clear goals and strategies around them. Pulling apart these definitions is vital for an inclusive workplace. 
Languages Icon English (US)
Duration Icon 15 Minutes

Employment Law for Managers – Meeting about Misconduct

This course will examine how to conduct meetings with employees about misconduct, including determining whether it is misconduct, how to prepare, what the meeting should include, and the next steps. 
Languages Icon English (CA)
Duration Icon 10 Minutes

Employment Law for Managers – Meeting About Poor Performance

It’s not easy to deal with an employee's poor performance in the workplace. This course provides guidance on the correct process for conducting an employee meeting fairly and lawfully. 
Languages Icon English (CA)
Duration Icon 10 Minutes

Employment Law for Managers – Performance Management Process

Managing employee performance can be daunting. This course provides the steps to make the performance management process run smoothly in a fair and lawful way.  
Languages Icon English (CA)
Duration Icon 10 Minutes

Employment Law for Managers – Poor Performance or Misconduct

Managing an employee who is performing poorly or behaving inappropriately can be challenging. The first step is correctly identifying the problem as poor performance or misconduct. This course explains the difference between the two. 
Languages Icon English (CA)
Duration Icon 10 Minutes

EXM Lifecycle – Recruitment Stage

Recruitment is a critical area of Employee Experience Management (EXM). This course looks at four areas of the Recruitment Stage of the employee lifecycle: Attracting the Best Candidates, Recruitment Process, AI in Recruitment, and Benefits and Compensation.
Languages Icon English (US)
Duration Icon 60 Minutes

EXM Lifecycle – Onboarding Stage

Effective onboarding is crucial for Employee Experience Management (EXM). This course looks at four areas of this stage of the employee lifecycle: Onboarding, Company Culture and Values, Managing Remote and Hybrid Teams, and Embedding DEI.
Languages Icon English (US)
Duration Icon 60 Minutes

EXM Lifecycle – Development Stage

Development opportunities are crucial to Employee Experience Management (EXM). This course looks at four areas of the Development Stage of the employee lifecycle: Training and Development, Performance Management, Social Connections, and Internal Transfers.
Languages Icon English (US)
Duration Icon 60 Minutes

EXM Lifecycle – Retention Stage

Efforts to retain and recognize employees are crucial to EXM. This course looks at this aspect of the employee lifecycle including: Rewards and Recognition, Health and Wellbeing, Flexible and Hybrid Work Programs, and Communication and Transparency.
Languages Icon English (US)
Duration Icon 60 Minutes

EXM Lifecycle – Exit Stage

Exiting is a critical aspect of Employee Experience Management (EXM). This course looks at four areas of the Exit Stage of the employee lifecycle: Feedback Mechanisms and Tech, Offboarding and Alumni, Continuous Improvement, and Assessing Your EXM Program.
Languages Icon English (US)
Duration Icon 60 Minutes

Assess and Learn – Equality, Diversity and Inclusion

The best businesses know that inclusion inspires. They know that treating people fairly and equally is more than good practice, it’s the law. This course uses adaptive technology to tailor learning and reduce seat time. 
Languages Icon English (UK)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Retention Stage – Health and Wellbeing

This course guides you through creating, assessing, and implementing an effective health and wellbeing scheme. Learn how to develop a program that benefits both employees and the company, from initial planning to successful rollout.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Retention Stage – Flexible and Hybrid Work Programs

This course explores flexible and hybrid working models and their impact on employee experience. Learn how to design an effective program, anticipate potential challenges, and implement solutions for a successful flexible work environment.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Retention Stage – Communication and Transparency

Explore effective management-employee communication and its impact on organizational transparency. Learn what to communicate, how to deliver messages effectively, and how to balance openness with necessary boundaries to enhance the employee experience.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Exit Stage – Feedback Mechanisms and Tech

Integrating digital tools into feedback mechanisms can help obtain more comprehensive data and insights that can be used to enhance the employee experience. This course teaches you more.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Exit Stage – Offboarding and Alumni

Disorganized, impersonal offboarding can turn even the most dedicated employee into a vocal critic. This course explores strategies and best practices for optimizing employee offboarding and getting the goodbye right.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Exit Stage – Continuous Improvement

Continuous improvement fosters adaptability, efficiency, and innovation, which are crucial to successfully supporting your workforce. This course reveals methods to create a dynamic and proactive workplace culture based on continuous improvements.
Languages Icon English (US)
Duration Icon 15 Minutes

Employee Experience Management (EXM) – Exit Stage – Assessing Your EXM Program

An Employee Experience Management (EXM) program gives your organization a critical advantage in today’s competitive world of work. Ready to implement yours? Assess your current practice and make vital improvements based on tailored feedback.
Languages Icon English (US)
Duration Icon 15 Minutes

Employment Law for Managers – Difficult Conversations

As a manager, having difficult conversations with employees is a necessary part of your role. This course provides guidance on conducting these conversations ethically, minimizing legal risk, and aiming for a positive outcome. 
Languages Icon English (CA)
Duration Icon 7 Minutes

Employment Law for Managers – Dismissing an Employee

Terminating employment often involves difficult decisions. Following a fair process when dismissing an employee ensures you make the right decision and treat the employee with respect, which helps reduce the risk of legal action. 
Languages Icon English (CA)
Duration Icon 15 Minutes

Employment Law for Managers – Key Employment Entitlements

Under Canadian employment law, employees benefit from many entitlements. This course summarizes some key entitlements so managers can ensure that their employees and workers are treated lawfully and fairly.  
Languages Icon English (CA)
Duration Icon 15 Minutes
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