TRAINING COURSE CATALOG

Designing a Performance Appraisal System

Some researchers suggest that the performance appraisal system is perhaps one of the most important parts of the organization, while others suggest that performance appraisal systems are ultimately flawed, making them worthless.

English (US)

5 Minutes

Introduction to Employee Assessment

All too often, managers and employees dread performance evaluations. Sometimes people can respond to criticism with defensiveness and frustration. For this reason, managers may feel awkward giving negative feedback to employees.

English (US)

5 Minutes

Understanding Performance Appraisal Methods, Part Two

You may already know that establishing a systematic performance appraisal benefits your organization, including yourself as a manager and your employees.

English (US)

5 Minutes

Recruitment – Process and Strategy

The recruitment process is an important part of human resource management (or HRM), and it isn't done without proper strategic planning.

English (US)

5 Minutes

Recruitment Law, Part 1 – Immigration Reform and Control Act (IRCA) and Patriot Act

This course will familiarize you with US laws on fair hiring practices that are inclusive to all individual job applicants. 

English (US)

5 Minutes

Recruitment Law, Part Two – EEO Set of Laws in the U.S.

This course will help you understand how the Equal Employment Opportunity Commission (EEOC) plays a role in recruiting employees in the US.

English (US)

5 Minutes

Maximizing the Benefits of Your Organization’s Structure

There are a lot of different elements that make up an organization's structure.

English (US)

25 Minutes

Nonverbal Communication and Listening

If you understand the different ways ideas are communicated, you will be much better prepared to speak and listen to your partners, customers, employees, and bosses. 

English (US)

5 Minutes

Developing a Compensation Package

Before you determine your business’s compensation structure, you should learn the foundations about compensation.

English (US)

5 Minutes

Communication Styles and Emotional Intelligence

Miscommunication happens all the time, and it can seriously get in the way of your success. However, everyone can improve their communication skills.

English (US)

5 Minutes

Providing Government-Mandated Benefits

This course covers set standards for employee benefits defined by US law and how they are to be administered.

English (US)

5 Minutes

Administration of a Collective Bargaining Agreement

This course covers operating under a collective bargaining agreement (CBA), a formal negotiation in which certain practices must be met. 

English (US)

5 Minutes

Working with Unions and Bargaining Breakdowns

Unionizing, bargaining, and striking are among employees’ basic rights; this course covers how to work with unions and bargaining breakdowns. 

English (US)

5 Minutes

Selecting New Employees – Selection Methods

Selecting new employees can be a lengthy and costly process. It's important to get through the process as effectively and efficiently as possible. Using the right selection method is a big step in the right direction.

English (US)

5 Minutes

Compiling Employee Satisfaction Data

This course offers key research strategies for compiling employee satisfaction data. These strategies are essential elements in creating an employee retention plan.

English (US)

5 Minutes

More Methods for Training Delivery

A well-trained employee is one of a business's most valuable assets. Depending on the type of training needed, you may choose one delivery method over another.

English (US)

5 Minutes

Motivating Employees – Performance Incentives

Incentives are a great way to motivate employees. Financial incentives in particular, if used properly and with alignment to company-wide objectives, can be powerful motivators.

English (US)

15 Minutes

Motivation – Process-Based Theory

Motivation is key to your company. It's what fuels good ideas, drives hard work, and encourages team work. There are many theories that view motivation as an action aimed at satisfying a need.

English (US)

15 Minutes

Identifying Obstacles to Organizational Change

Organizational change is the movement of a company from one state of affairs to another. Organizational change can take many forms. It may involve a change in a company's structure, strategy, policies, procedures, technology, or culture.

English (US)

15 Minutes

Motivating Employees – Performance Appraisals

In many companies, a performance appraisal takes the form of a bureaucratic activity that both employees and supervisors may find confusing and stressful.

English (US)

15 Minutes

Motivation-Expectancy Theory

To motivate your employees, properly using process-based theories, such as expectancy theory, is extremely beneficial.

English (US)

20 Minutes

Motivating Employees – Job Design

What are the tools companies can use to ensure a motivated workforce? Many of us assume the most important motivator at work is pay. Yet, studies point to a different factor as the major influence over worker motivation-job design.

English (US)

20 Minutes

Understanding Successful Negotiation

A common way that people deal with conflict is through negotiation. Negotiation is a process where two or more parties work toward an agreement. Negotiation is prevalent across almost every line of work and industry.

English (US)

20 Minutes

Identifying the Culture of Your Organization

Your business's culture has wide-reaching effects. It helps determine practices, policies, and rules, and it helps set behavioral expectations of employees.

English (US)

20 Minutes