Using the LMS to Stay Connected to Customers (and Beyond)
The current environment has many of us feeling a bit disconnected. The global pandemic has moved a huge swath of...
Looking Ahead to Learning in the Post-COVID Workplace
Organizational learning is going through a seismic shift. The COVID-19 pandemic has created a new world of remote workers, with...
Managers are the key to learning and development
For as much time as we spend talking about learning management, companies do not seem to spend a lot of...
What’s Learning’s Role in Customer Satisfaction
How important is customer satisfaction and experience, and what does it have to do with learning and development? There is...
Learning still isn’t very learner-centric
Learners are inching closer to the center of learning but still have a way to go. For the better part...
What’s the focus for learning technology in 2019?
Even with the many changes to the learning-technology space in 2018, I do believe that 2019 is the year the...
2018 in the Rearview Mirror
We perceive time subjectively. The past year simultaneously crept along at a snail’s pace and flew by, and here we...
Two Keys to a Successful Learning Strategy
When was the last time you drove somewhere you’d never been before — without punching the address into your GPS...
Learning’s Revolutionary Evolution
Organizations are making their digital transformations and it is critical that learning takes a strategic role in this shift. But...
Planning for Learning’s Rapidly Approaching Future
Have you ever seen a road construction project designed to accommodate more traffic and ease congestion, only to see that...
Learning’s Role in Digital Transformation
The phrase “digital transformation” is used with increased frequency these days. It is one of those terms people invoke in...
Delivering Immediate, Continuous Learning
There is no denying that people simply access information much differently than they did just a few short years ago....
Learning in the Now
One of learning’s biggest challenges has been becoming an integral part of people’s everyday work life. A legacy of traditional...