Have you ever seen a road construction project designed to accommodate more traffic and ease congestion, only to see that when it was completed, the growing population simply filled the new road and gridlock continued? I see similar patterns within organizations as they attempt to plan for the future. For decades, companies tried to become […]

The phrase “digital transformation” is used with increased frequency these days. It is one of those terms people invoke in business conversations while everyone nods in agreement, saying, “Yes, we must digitally transform.” But does anyone in that conversation know what it really means — and does it mean the same thing to everyone? I […]

There is no denying that people simply access information much differently than they did just a few short years ago. Organizational learning has been a bit slow to adapt, but the shift is underway. Organizations are beginning to expand the ways they deliver learning and are focused on bringing learning into the everyday workflow. I […]

One of learning’s biggest challenges has been becoming an integral part of people’s everyday work life. A legacy of traditional classes and courses has made it so employees tend to think of learning as something separate – something that takes them away from their jobs, rather than helping them do their jobs better. It has […]