Training Engagement at eMDs has increased by 100% with Litmos
eMDs is a leading developer of integrated electronic health records and practice management software for physician practices and enterprises. Founded by a family practice physician, the company is an industry leader for usable, connected software that enables physician productivity and clinical excellence. eMDs software has received continual top rankings in physician and industry surveys including those conducted by members of the American Academy of Family Physicians, KLAS®, and AmericanEHR™ Partners. eMDs has a proven track record of positioning clients for success as demonstrated by Meaningful Use attainment in 2011-2015. eMDs clients attained the highest attestation proportion among all major vendors as of January 24, 2012.
eMDs had always provided old-school, instructor-led education for their learners, consisting of a train the trainer course, limited video education, and an orientation process that didn’t involve anyone versed in adult education. The first time the Corporate Education department was launched, it lasted six months before closing. Observing a customer training class with no ability to ask questions or have hands on experience in real time was all their employees knew. Education was only done on an “as needed” basis, but once the company was acquired, they knew they would continue growing. It quickly became apparent that eMDs needed to be able to deliver large scale internal education and training without increasing head count.