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Course catalog / Base edition / Be a Retail Hero

Be a Retail Hero

The retail experience isn’t just about selling a product, it’s so much more. People should enjoy their buying experience, and trust they’re being served by people who know what they’re doing. Great customer service is about making your customers feel special and valued, and if you’re able to do this correctly, you’ll create brand ambassadors, and people who will spread the good word.

Find out more
how to be a retail hero

Covered in this course:

  • Welcoming people to your store
  • Connecting with customers
  • Probing and upselling
  • Creating a great fitting room experience
  • Providing great service at the register
Course length
20 minutes
Collection
Retail
Language
English
Country/Region
Global

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