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Course catalog / Base edition / Communication Skills

Communication Skills

Delivering great customer service is everyone’s job. Good customer service means satisfying a customer and fulfilling his or her needs. The key to understanding what that signifies is to think about your interaction from the customer’s point of view.

Find out more
communication skills course

Covered in this course:

  • Great customer service
  • Great customer service behaviors
  • Empathy
  • Communication
Course length
10 minutes
Collection
Customer Service
Language
English
Country/Region
Global

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