How to Handle Sales Objections
It may not feel like it initially, but customer objections are gold. It’s a good sign your customer or prospect is willing to share their concerns with you. This gives you an opportunity to learn what you need to do to help them make a purchase. There are five steps you can take to turn objections into an enhanced customer relationship and an improved ability to make the sale.
- Sales
- Objections
- Closing
- Masked objections
- Direct objections
- Customer communication
- Customer journey
- Customer empathy
