• Free Trial
  • Products
    • LMSThe world’s easiest-to-use learning management system.
    • CoursesA robust library of off-the-shelf learning content.
  • Solutions
    • By Use Case
      • Employee Training
      • Sales Training
      • Customer Training
      • Partner Training
      • Compliance Training
      • View all
    • By Industry
      • Technology
      • Nonprofit
      • Retail
      • Hospitality
      • Healthcare
      • View all
  • Customers
    • Learn more about Litmos customer success stories.
      • Case Studies
      • Video Testimonials
      • I Love Litmos
      • Lenny Awards
    • Featured Customer
      • Sabre, a global travel technology provider, increases revenue by using Litmos to train their sales and technical teams.
  • Pricing
  • Resources
    • Ebooks & Infographics
    • Webinars & Podcasts
    • Events
    • Integrations
    • Blog
  • About
    • Awards
    • Careers
    • Sustainability
  • Free Trial
Litmos
Choose language EN
  • Deutsch
  • English
  • Español
  • Français
  • Italiano
  • Português
  • 中国
  • 日本
  • 한국어
Log in
Contact us
Support
Search
  • Free Trial
  • Products
    • LMSThe world’s easiest-to-use learning management system.
    • CoursesA robust library of off-the-shelf learning content.
  • Solutions
    • By Use Case
      • Employee Training
      • Sales Training
      • Customer Training
      • Partner Training
      • Compliance Training
      • View all
    • By Industry
      • Technology
      • Nonprofit
      • Retail
      • Hospitality
      • Healthcare
      • View all
  • Customers
    • Learn more about Litmos customer success stories.
      • Case Studies
      • Video Testimonials
      • I Love Litmos
      • Lenny Awards
    • Featured Customer
      • Sabre, a global travel technology provider, increases revenue by using Litmos to train their sales and technical teams.
  • Pricing
  • Resources
    • Ebooks & Infographics
    • Webinars & Podcasts
    • Events
    • Integrations
    • Blog
  • About
    • Awards
    • Careers
    • Sustainability
  • Free Trial

Using Learning to Improve Customer Experience

According to Brandon Hall Group’s HCM Outlook 2019 Survey, improving the customer experience is the number one business priority for companies heading into the new year. Companies often underestimate the full impact learning can have on customer experience. Beyond customer service training, everything from compliance to information security and more can have an effect.

Join David Wentworth, Principal Analyst with Brandon Hall Group, and Tim Duranleau, VP of Marketing at SAP Litmos, as they explore the various ways learning can help create great customer experiences, and the types of learning that can have the most impact.

Discussion topics include:

  • Customer experience elements
  • Where learning intersects with the customer experience
  • Use cases

Start Your Free Trial Today

Start your 14-day free trial with absolutely zero risk or obligation to purchase. You don’t even need to give a credit card number. Just test drive the solution and see for yourself how you can dramatically change how you create and manage online learning.

Free Trial
Litmos Free Trial

Also of Interest

  • Online Training Courses
  • Employee Training for Retail Stores
  • Compare e-learning Platforms
  • Multilingual Content Training
  • Educate Online Learning Environment
  • LMS
  • eLearning Platform
  • What is a learning management system?
  • See Additional Resources

Solutions by Use Case

  • Employee Training
  • Customer Training
  • Sales Training
  • Operations Training
  • Gig Worker Training
  • Contractor Training
  • Supplier Training

Solutions by Industry

  • Technology
  • Nonprofit
  • Retail
  • Hospitality
  • Healthcare

Contact Us

Contact
USA: +1 925 490 0401
AUS: +61 3 7066 4851
Email
sales@litmos.com
Support
Address
Contact Us
Litmos Reviews Litmos Reviews
Litmos Careers Careers

© 2023 Litmos US, L.P. and affiliates. All rights reserved.

  • Privacy Statement
  • Terms & Conditions
  • Website Terms