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European Litmos Education Webinar Series

Don’t Miss Out – It’s The European Litmos Education Webinar Series!

Webinar for Learning Management System

Hot off the back of the first Litmos Education Webinar that went out yesterday to a packed audience, we are pleased to announce that we will also be running a second opportunity to join and learn more about Litmos.  Every other Tuesday our UK based team will be providing a further Litmos Education Webinar Series especially for our European and African timezone customers.

Many of our customers dive right into Litmos and make great use of the features, often covering a lot of ground from the off. We encourage use of our help forum, support guides, blog and now our education webinars to gain tips, tricks and clear contextual examples on how to achieve success. 

As a reminder, the future webinars and topics will be announced through our blog, email signatures and monthly newsletter. If in doubt or for any additional information, please contact support@litmos.com.

Our kick off webinar, Getting Learners into Litmos is taking place on 29th July at 10:00am GMT.  Here we will go over the various ways to get learners into your system including manual, bulk import, and self sign-up options.

To join the kick off webinar on 29th July at 10:00am GMT Register here.

We look forward to seeing you there!

Adding Users – Educational Webinar Series

The Litmos first educational webinar was a great success!  Thank you to everyone who was able to join us. For those of you who were not able to attend, you are in luck!  We will be recording all webinars and posting them on our website, this one included.  

The theme of this week’s webinar was adding users to Litmos.  We went over the different ways to add users to the system ranging from adding each user manually, self sign-up, and an overview of API capabilities.

Stay tuned for the details of our next webinar on Reporting Wednesday August, 6th.

Why Recording Instructor Led Training is Part of Your Design Process

 

recording instructor

Recording events is easier than ever. If you have a smartphone then you have a video recording device with you right now. Audio only recording works fine too.  The important thing is that you capture the content.  You may already have a copy of your SMEs (Subject Matter Experts) slides, but what you really want is a recording of him/her talking about those slides. That’s the real gold.

Catching up

Let’s reflect for a moment on how we got to this point.

  • We have been given a request for training.
  • We have identified a SME.
  • We have organized an instructor led training event like a concert and treated our SME like a rockstar.

Notice we’ve done no instructional design at this point. And remember, that’s by design. We’re still getting to know our knowledge rockstar, gain their trust, and amplify their presence throughout the company.  We’re focused on getting all the event logistics done right and paying attention to the details. Its critical that everything runs smoothly and the attendees are happy.

Record Your Rockstar Concert

To have an instructional impact on this content, you must record this epic rockstar concert…or event. Why? Because your SME has no doubt included more than enough information in his presentation for you to use. For you ADDIE model fans, think of this as part of the analysis process. You do not want to rely on just your SME’s content.  By recording the event with attendees involved you also get their responses live during the event, and their feedback after the event.

After Recording, Start Designing

Recording the event is an important part of your design process. Now that the event is over and you have it recorded, you can use the recording to start designing.  You also have a solid understanding of which parts of the content resonated with the audience, which didn’t, and overall how important this content really is.  If you were really ambitious, you not only recorded the event but you watched the audience a lot during the event to see how they reacted to certain topics.  You will be amazed at just how much useful design information you get from just paying attention during an instructor led training session.

Before I end this blog post, I also want to touch on adding business value.  Remember, we initially kicked off this process with a “request for training”.  If the request mentioned a desire for ALL EMPLOYEES to be trained by a certain date, then you will potentially need to produce more than one event.  No problem. It’s just important to know so you can get multiple events on the calendar.

And yes, you should record them all if you can.

And yes, you should be working on design while these events are still going on.

I mentioned a few blog posts back that you are basically building a car while driving it.

Each event is a new opportunity to learn something new and potentially test out some small portions of your new design ideas. It all depends on the importance of the business need.

*Image courtesy of itimes.com

Introducing the Litmos Education Webinar Series

wizard-with-crystal-ballWe want you to be successful with your eLearning!  And so, the Litmos team is introducing the Education Webinar Series.  Every first and third Wednesday of each month the Litmos team will be hosting a 30 minute webinar at 10:00 am PST to educate Litmos users in ways they can better utilize the system and become an LMS wizard.

The series will include a wide variety of webinars with topics for both beginners and well seasoned users.  Some sample topics include Instructor Lead Training (ILT) modules, customizing the system, Ecommerce solutions, Salesforce app, new features to the system, and much much more.  Upcoming webinars will be announced through our blog and monthly newsletter.  For any additional information, please contact support@litmos.com.

Although Litmos is the most user friendly Learning Management System in the world, we want to make sure each and every customer is using the system in the best possible way.  Using the system may be simple; however, being familiar with every feature may be a bit more of a challenge, especially if you are unaware of all the possibilities.  This is just another way the Litmos team is making your eLearning easier.

To start the webinar series we are doing a kicking off webinar titled Getting Learners into Litmos taking place on July 23rd at 10:00 am PST.  This kick off webinar will go over the various ways to get learners into your system including manually, bulk import, and self sign-up.

To join the kick off webinar on Wednesday, July 23rd at 10 am PST Register here.

We look forward to seeing you there!

*image courtesy of www.yattermatters.com

Tips for Successful Instructor-led Training Events…or Concerts!

Last week I introduced you to the idea of making your subject matter experts the center of your initial training efforts. It’s their knowledge…not yours. Treat them like the knowledge rockstars they are and you will win.

Recap of Last Post

Lets recap the last post to understand why you should see your SMEs as rockstars.

This is important because…

  1. you gain the trust of your SMEs
  2. you quickly add value to the business
  3. you can define/refine a repeatable ILT (Instructor led training) production process
  4. the event is the starting point for your new design process

These are all important but in this post I will focus on the ILT event.

As long as we’re stickin’ with the Rockstar metaphor we should think of our events as concerts, right? It’s a show! And your rockstar SME is center stage.  You want all of the attention on them, and not the room, and not the technology, or the horrible day they are having. Getting people away from their desks, and the grind of their day, should be as exciting as going to a concert for them. Being excited about “going to training” is not something you will hear very often.  But people do get excited about going to concerts and that’s your goal.

Simple Ideas for producing a killer training concert!

training best practices

Promote the event!

It’s not uncommon for training departments to stop caring once the class registration roster is full.  But this is a huge mistake. You want your attendees walking into the class with a pure desire to listen, and learn. And you can make a difference by continuing to communicate with the registered attendees. One giant, long, email the day before the event does not count.  Sure, do that, so they get the correct logistical information all in one place, but you should do more.  Small notifications over time can help keep their mind on the event and get them in the mood.  Don’t miss the learning opportunity here as well.

Provide food…GREAT food!

Food solves many problems, and great food can be magical. It’s hard to focus on learning when you’re hungry. If you are running a day-long workshop then you should be prepared to have a small breakfast, a hearty lunch and snacks throughout the day.  Even if you are only running a 1-hr event you should have some sort of food option available.

Setup and test technology…then test it again

There is nothing worse than dealing with technical issues in front of everyone and delaying the start of the event. This immediately puts everyone on edge and you quickly lose all of the excitement you built up with your pre-event promotional efforts.  This makes the SME’s job that much harder to reignite their passion for being there.

Greet attendees as they arrive

There is little more comforting than a kind greeting with a warm smile. This is your job, the SME’s job.  You are facilitating the event and the goto person for questions, etc…not the SME. Remember, they are the rockstar and you are the “promoter” so to speak. So be sure to go out of your way to welcome everyone and be engaged with the event so you can quickly address any issues…big or small.

Setup the room for success

Make sure the room is clean and free of foul odors. First impressions impact everything about the experience, so make sure the room is looking and smelling its best. Creating a comfortable environment for learning is critical and even the little things you do with a room make a big difference.  So, don’t just take a room as it is.  Go the extra mile and do something unique within the space to make it functional, memorable, and delightful.

Everyone Loves Getting Gifts

Setup each student area with a pen and paper…at the very least.  Make sure there is an outlet close by and wifi available. And don’t forget a small gift of some sort…preferably something branded and unique.

I think you get the idea.  Don’t just push the logistics of your event onto the shoulders of an admin.  This is YOUR event highlighting the genius of your knowledge rockstar.  At this point you have had little to no control over the content and so it is up to you to be excellent at all the things that ARE in your control. And that’s the logistics of the event.  Don’t minimize the importance of the little things and how much real learning impact you can have on attendees by paying attention to the details.

*Image courtesy of digitalproductionme.com