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eLearning Blog

A.J. O'Connell
A.J. O'Connell
Senior eLearning Expert

A.J. O'Connell is a freelance writer specializing in e-learning, training, and sales. She has written for brands including Apollo Education Group, Pipedrive, College for America, Acrobatiq, ProSales Systems, and SchoolKeep. A writer and journalist since 2000, she has published articles and essays in Campus Technology, The Establishment, The Mary Sue, The Next Web, The Billfold, and The Huffington Post.

Nov 14, 2023 | Articles, Sales Training

Adaptive Selling: How to Personalize Your Sales Approach

These days, customers expect a lot of the salespeople they interact with. According to Salesforce’s State of the Connected Customer Report, 73% of customers expect companies to understand their unique needs and expectations, 62% expect salespeople to anticipate their needs, and 56% of customers expect offers to be personalized. While some... more

adaptive selling
Oct 26, 2023 | Articles, Employee Training and Employee Experience Design

Can Critical Thinking Be Taught? 

Look at almost any list of soft skills employers want in a new hire and you’re likely to see it near the top: critical thinking. Critical thinkers are prized for their ability to see problems clearly, set aside preconceived notions, and come up with solutions. They question team members and... more

teaching critical thinking
Oct 24, 2023 | Articles, Compliance Training, Employee Training and Employee Experience Design

Making Compliance Fun: Yes, It’s Possible

Compliance training: you have to assign it, your learners have to take it, and you probably don’t think it’s anyone’s favorite flavor of workforce learning. You might be wrong, however. While compliance training falls firmly into the must-do category and isn’t nearly as fun as the nice-to-have training (meditation and... more

smiling man taking compliance training on his phone
Oct 17, 2023 | Articles, Employee Training and Employee Experience Design

What Makes a Good Learning Experience? 

84% of employees surveyed by LinkedIn agree that learning adds purpose to their work. But what makes workplace learning actually stick? We all remember the learning experiences that shaped us. Maybe it was an assignment that opened our eyes to a new interest, or a moment that reinforced something you... more

how to make a good learning experience
Oct 9, 2023 | Articles, Employee Training and Employee Experience Design

Training the Multigenerational Workforce

Businesses of all kinds are finding that they easily have up to four generations of employees working within their organizations. While having a multigenerational workforce certainly adds an element of age diversity to a company, it may also add some challenges. Meeting the training needs of employees who have different... more

training multi-generational workforce
Oct 3, 2023 | Articles

How to Get Leadership Buy-In for Your 2024 L&D Strategy

It’s fall, and you know what that means. No, not pumpkin spice lattes. It means budget planning for 2024. For Learning & Development (L&D) leaders, ringing in the spooky season means building your L&D strategy for next year: putting together your 2024 budget, coming up with learning campaigns, and working... more

L&D buy-in from leadership
Sep 26, 2023 | Articles, Employee Training and Employee Experience Design

Core Components of Successful Digital Learning Engagement

If you build the learning, they will come, right? Well, as most veteran learning and development (L&D) professionals can tell you: not always. Sometimes all you get is crickets. Why is that? Why does some of your best work get ignored by learners and — most importantly — what can... more

core components of digital learning engagement
Sep 19, 2023 | Articles, Employee Training and Employee Experience Design, Onboarding, Sales Training

Train to Win: Five Tips for Building Better Sales Onboarding

You’ve hired a new member of your sales team. You’ve sifted through applications, gone through the interview process, and found the person who fits your requirements, your culture, and your organization’s revenue needs. You have high expectations for them. Maybe they’re replacing a top performer on your team. Perhaps you’ve... more

onboarding sales
Sep 12, 2023 | Articles, Employee Training and Employee Experience Design

What Do Learners Want & Does It Matter?

What do learners want? It’s a big question for Learning and Development (L&D) pros everywhere, and for anyone who has ever begged a learner to fill out a survey or questionnaire after a training module. Training Industry’s most recent Learner Preference Report has once again answered that question, surveying hundreds of... more

learners want
Sep 7, 2023 | Articles, Compliance Training, Digital Transformation

10 Bingeworthy, Must-Watch Learning Trends This Fall

It’s fall, and our favorite TV shows are back! Cliffhangers, romance, laughs, drama: fall TV is all about giving you stories to enjoy from your couch while the weather gets cooler and the days get shorter. Well, guess what? Remote learning can do that for you, too. That’s right — all... more

learning trends
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