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Course catalog / Base edition / Hospitality

Hospitality

The Hospitality training course collection is imperative for anyone in the hospitality industry. Whether you are in customer service, front desk, or housekeeping – and everything in between – excellent customer service is important to provide the best experience for your guests.

Course Collection
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  • 60 Second Skills
  • Care Certificate
  • Communication and Social Skills
  • Competition, Antitrust and Consumer Protection
  • Conflict Management
  • Customer Service
  • Debunking Workplace Myths
  • Diversity and Inclusion
  • Ethics and Conduct
  • Finance Skills
  • Food Hygiene
  • Health and Safety
  • Health and Wellbeing
  • Hospitality
  • Human Resources
  • Human Resources Compliance
  • Information Security and Data Privacy
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  • Risk and Governance
  • Sales Mastery
  • Sustainability
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Soft Selling in Hospitality

Soft Selling in Hospitality

In this course, we’ll show how a more casual, friendly approach to promoting products can increase sales.

10 minutes
Customer Expectations

Customer Expectations

This course will look at how customers’ expectations have changed, and how your business can benefit from it.

10 minutes
Hospitality – Food Service Best Practices

Hospitality – Food Service Best Practices

If you’re involved in food service – especially as part of the wait staff – this course will serve you up all the knowledge you need to deliver excellent service.

15 minutes

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