eLearning Blog
Fall might just be starting, but customer experience and sales teams know better than anyone: holiday shopping is on the way. Now is the time to prep your teams for the Black Friday eCommerce rush. Customer experience and sales reps have a stressful enough job as it is, and the... more
When we think about work benefits, we tend to think of the essentials, like health insurance and retirement plans. We might even think of perks like unlimited paid time off (PTO), flexible work hours, free lunch, or gym memberships. But what about benefits of employee training and development? A recent... more
The rise of Generative AI (GenAI) and rapidly advancing technology is disrupting work, changing jobs, and rendering some roles obsolete. It’s hard to predict what skills workers will need in a year, or even in six months. This has created a pressing challenge for recruiters. How can they hire for... more
Artificial Intelligence (AI) has been top of mind since the end of 2022, when Generative AI (Gen AI) took the world by storm. Searches for “Gen AI” have gone from almost nothing to peak popularity in the past year and a half. People are wondering how Gen AI will affect... more
Ongoing learning and development (L&D) is essential for healthcare employees. The industry is evolving fast; regulations are constantly changing, new technology is being requested by patients, and healthcare organizations are facing new threats like cyberattacks. While keeping healthcare staff stay up-to-date through continuous learning is critical, finding time for that learning... more
Disruption is usually seen as a positive in today’s business world. When new technology, a new process, or new conventions are introduced, it’s seen as being ground-breaking or game-changing. But often when big changes are introduced within an organization, they can be disruptive in a different sort of way. Management... more
The Human Resources (HR) function has evolved rapidly over the past decade. Once a department concerned with hiring, arbitrating workplace conflict, and administering policy, HR has been given a lot more responsibility lately. Now HR is responsible for major organization-wide initiatives, such as employee retention, leadership development, morale, navigating a... more
The financial services (FinServ) industry is used to change: regulations, markets and economies are constantly fluctuating. Responding and adjusting to the shifting financial landscape is just part of the job. In the past few years, however, changes are hitting the financial sector a little closer to home. Remote work, the... more
In an economy filled with rapid technological advancement, continuous learning is vital for both organizations and their employees. It has to be. A 2017 Deloitte report estimated a 5-year half-life for learned skills, and four years later, an IBM study estimated that the half-life for technical skills is closer to... more
The technology world changes fast: new platforms and devices are constantly being introduced, new tech companies become superstars overnight, and new cyberthreats are always making headlines. One thing that doesn’t change? The tech skills shortage. Finding and retaining tech talent has been an ongoing challenge for several years. According to... more
