The benefits of customer training include increased customer satisfaction, reduced churn, and higher product adoption rates. Using a customer training software like Litmos Learning Management System (LMS) can significantly enhance these advantages because it allows admins to scale customer training easily to accommodate a growing customer base without overburdening resources. Litmos LMS includes an AI Content Authoring Tool that simplifies SCORM course creation, allowing sales and CX teams to more quickly create and update training courses for a variety of customer segments. Using an LMS can also help you monitor customer training progress, so that you can provide targeted support. With built-in eCommerce capabilities, Litmos lets users monetize external training programs to generate additional revenue. The benefits of customer training are clear, and leveraging a robust LMS like Litmos can help you maximize these advantages, driving business growth and customer loyalty.
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