You’ve got a great idea for a gig economy business and you’re anxious to join Amazon, Uber, Lyft and a host of other companies in the sharing economy, employing independent contractors as your workforce. But wait — you also want to make sure those contractors know how to do their jobs, and represent your company well. […]

As do most articles in the L&D space, I frequently talk about what we should do. And, it occurred to me, that I could (and should) also talk about what we shouldn’t do. So here’s my list of things to avoid. There’s no claim that this list is comprehensive, but it is grounded in a […]

The best customer experiences are outcomes of the best employee experiences. Employees can only deliver on great experiences by feeling confident and knowledgeable about the processes, systems and outcomes used to deliver on those experiences. So the best employee experiences demand accessible, relevant and personalized learning. Learners today are demanding better education in less time, […]

Of late, I find a number of my posts are about taking down silly articles. And, I find that the claims are increasingly irritating. Now this probably isn’t new, I’m just more ‘sensitized’, but I see some recurrent themes, and I think it’s worth thinking about what they’re doing and what you should watch out […]

Today was Video Friday on L&D Talk. Mark Lassoff was our guest and he made some great points about the qualities of great online learning courses. The entire video of our conversation can be viewed here.  IMPORTANT NOTE: Mark Lassoff creates fantastic online courses that he sells. He is in the business of creating training […]

When it comes to the "The Art of Training”, our first thought is almost always "The Art of Face-to-Face Training". In this post, let's move past face to face to virtual. Yep, those dreaded webinars. The place where PowerPoints go to die. As the move to more virtual training becomes a necessity of the workplace, […]

*This is a guest post from our featured blogger Ant Pugh. If you are looking to invest in an LMS for your organization, you may be wondering where you can find enough content to keep your audience coming back for more. In this article we’ll take a quick look at five sources of online learning. […]

Organizational Imperatives The pressures on organizations aren’t lessening; the pressure to be more agile and adapt continue to increase. And there are many calls for organizations to do things in new ways. There are similarities between the models proposed for these new ways of working, and this isn’t wholly surprising. New research on how humans […]

This article from HBR.org got me thinking more about how Training, Learning and Development fit into the future of work. Over the years there have been a few research organizations looking into the future of the workplace. But this particular look into the future comes from a unique perspective. The article is built upon the work […]

SXSW Interactive is a massive event. Even writing that statement doesn’t feel like I’m doing justice to the size of the event. Most events that I attend are confined to one location, like a hotel conference center or complete convention center. But SXSW is large enough to take over a convention center, an events center, […]