Yes, Litmos can be used to train retail employees, managers, and customers. The key features that make Litmos suitable for retail training are:

• Built-in gamification, leaderboards, quizzes, and AI video assessments make training engaging and interactive, which helps retail employees stay motivated and retain knowledge.
• Accessibility across devices allows retail employees to complete training on the sales floor or remotely, supporting the fast-paced and mobile nature of retail work.
• An intuitive user interface that can be launched in weeks, not months, making it easy for retail companies to deliver ongoing training with less reliance on IT and external applications.
• Automated email invitations, assignment scheduling, and reporting to streamline onboarding and compliance training for globally distributed retail teams.
• An award-winning off-the-shelf library of professionally created, video-based courses, which can be supplemented with custom content tailored to retail-specific needs.
• AI Content Authoring tool supports creating retail training courses from scratch, and allows creators to embed content from external sources. Litmos supports various content types (videos, quizzes, documents) and allows for the creation of custom learning paths.
• Reporting and analytics tools that make tracking employee progress, ensuring compliance, and identifying skill gaps easy.
• Global scalability, with a system designed to grow with your business, supporting 37+ languages.
• Seamless integrations with HR, CRM, and other business systems to ensure training aligns with broader organizational processes and data security requirements.

These features make Litmos particularly well-suited for retail environments that require scalable, engaging, and easily managed training solutions for geographically dispersed teams.