The business terrain is in a state of constant flux, and to remain competitive, organizations must be equally dynamic. A strategic investment in learning and development (L&D) can be the key to maintaining an edge. Learning can bolster productivity, foster innovation and enhance customer satisfaction. Technology is the linchpin of... more
In a world where technology changes quickly and world events require businesses to be agile, it may not be possible to hire workers with the skills your company needs. After all, you never know what skills you might need in a few years. Case in point: when Generative AI took... more
You’re right in the middle of a big project at work, something you need to get done today, but — oh no — you can feel yourself getting hungry. You can’t work like this. You need to eat. So what do you do: get a snack, or go out for... more
It’s fall, and our favorite TV shows are back! Cliffhangers, romance, laughs, drama: fall TV is all about giving you stories to enjoy from your couch while the weather gets cooler and the days get shorter. Well, guess what? Remote learning can do that for you, too. That’s right — all... more
Customer Experience (CX) teams are the heart of developing strong and lasting relationships with customers. By providing your CX team with the right training and development opportunities, you not only help them grow, but help your business’s bottom line by creating happy customers. It’s a win-win scenario! No one knows... more
The technology industry is a whirlwind. Things change at a breakneck pace; what was cool yesterday is passé by next week. Competition is fierce—there’s no such thing as resting on your laurels, even when you’re at the top of your industry. You need to keep pushing and innovating, or risk... more
We tend to see caterpillars come out in the springtime. They crawl around on their numerous legs and eat some leaves for a few weeks, before setting up their chrysalides so they can turn into butterflies. Now, not that there’s anything wrong with caterpillars. They’re beautiful creatures. But can they... more
Up until 2020, in-person, instructor-led training made up the lion’s share of learning that organizations created and delivered. In fact, Brandon Hall Group’s 2019 Learning and Development Benchmarking Study found that 96% of companies were using ILT to some degree and it was the most common modality by a long... more
What’s in your calendar for Friday, 28th January? Perhaps you’re a literary buff and will celebrate the 208th anniversary of Jane Austen’s “Pride and Prejudice.” Maybe you’re a child of the 80s and mark this as the day the charity single “We Are the World” was recorded. Those are cheers-worthy happenings indeed, but did... more
Now that people are increasingly vaccinated, they’re on the move again. Is your learning ready to keep up? According to the latest report from the U.S. Travel Association, nine in 10 American travelers have plans to travel in the next six months, while nearly 75% of businesses feel their employees... more
