Innovative ways of using digital learning in the Healthcare sector
The digital age has opened up opportunities for the healthcare sector, everything from patient self management to improved data on...
Why Training Your Back-Office Hospital Staff Can’t be Ignored
Of all industries, medical care requires a constantly high attention to detail, efficiency, accuracy, and effectiveness. That’s why back-office hospital...
Your Team for the Win?
It’s hard to believe that January 2017 has come to a close. It’s that time of year where, depending on...
ALERT: OCR is Phished!
The Office for Civil Rights (OCR) announced on Monday, November 28, 2016, that is was a victim of a sneaky...
Protecting Email
The Internet has now been around for 40 years, with email as a core application. The Internet is used in...
The Triad of Healthcare
The classical Triad of the Chinese tradition is the union of heaven, earth, and man. A loose interpretation of...
OCR: HIPAA and Cloud Services
In early October 2016, the Office for Civil Rights (OCR) published an extensive guidance document on Cloud Computing that takes...
Educating your teams on the dark side of social media
Technology is grand; cellphones are like mini computers that fit in your pocket! A report by SilkRoad Technology found that...
Ransomware – What is it? What has it got to do with HIPAA?
The Office for Civil Rights (OCR) guidance: “FACT SHEET: Ransomware and HIPAA”[1] defines ransomware as: “Ransomware is a type of...
OCR Current Round of Audits
The Office of Civil Rights’ (OCR) second round of audits began on Monday, July 11, 2016, when selected covered entities...
When Fishing Meant Fishing
I remember when fishing meant finding a quiet lake with my dad during one of our family camping trips, putting...
The Top 5 Sources of Employee Motivation in Online Training
Motivation is the driving force behind online training success. However, figuring out what motivates your employees can be a major...
Cybersecurity Insurance – What Is It? How Does It Work?
Cybersecurity insurance is an insurance policy that is designed to help with the losses from a variety of cyber incidents,...
Keys to Success for Patient Access Managers
By Christine Kalish, Brittain-Kalish Group All of the graduations taking place this month caused me to consider what it takes...
OCR and Business Associates
OCR’s interest in Business Associates is not new but they are much more active in this area lately. For example,...
When Your Head’s in the Clouds
By Chris Geraci, Marketing Coordinator Litmos Healthcare Some of you may remember the written letter, handwritten chart notes, having just...
Sometimes Simpler is Better When It Comes to Key Performance Indicators
This Memorial Day I found myself thinking about my Dad, the Navy pilot, flying fighters in WWII. His cockpit was...
HIPAA Security Rule Risk Analysis/Assessment + OCR Audit Protocols
The HIPAA Security Rule at 45 CFR 164.308(a)(1)(ii)(A) Risk Analysis requires a covered entity or business associate to “Conduct an...
Adapting to Technology
You might remember how epic it was to have cable for the first time—so many channels, regardless of the fact...
Back to Basics for Revenue Cycle Clean-Up
By Chris Kalish, Brittain-Kalish Group There’s so much information available for fixing revenue cycle challenges, it’s hard to know what...
OCR’s Phase 2 Proactive HIPAA Audits
Phase 2 of the proactive HIPAA Audits mandated by the HITECH Act of 2009 began in earnest in March 2016,...
Disjointed Standards
The word joint brings to mind working together “jointly,” for the greater good—an excellent example of most healthcare organizations. Individuals...
ALPHABET SOUP and HIPAA Compliance
As you may know, there are more than a few federal agencies that impact HIPAA and its compliance. Two or...
Patient Access and the Revenue Cycle
The billing and collection staff in most healthcare organizations often suffer the highest rate of turnover, yet they are imperative...