The digital age has opened up opportunities for the healthcare sector, everything from patient self management to improved data on outcomes. It will probably not come as a surprise that education and learning is one of the top divisions seeing innovative approaches to healthcare. This article highlights some of the... more
Of all industries, medical care requires a constantly high attention to detail, efficiency, accuracy, and effectiveness. That’s why back-office hospital and clinic staff must be trained thoroughly and regularly on principles, policies, procedures and techniques. Frontline personnel cannot interact effectively with patients if back-office systems and trainings fall short. Here... more
It’s hard to believe that January 2017 has come to a close. It’s that time of year where, depending on where you live, you’re celebrating your NFL or NBA team as winners. Unfortunately, where Litmos Healthcare is located we are, well, sports losers. We start the year with hope; hope... more
The Office for Civil Rights (OCR) announced on Monday, November 28, 2016, that is was a victim of a sneaky phishing episode. And OCR published a clarification on Wednesday, November 30, 2016. The phishing email disguises itself as an official communication from OCR. It directs recipients to a non-governmental website... more
The Internet has now been around for 40 years, with email as a core application. The Internet is used in many enterprises to enable computer networking and facilitate electronic communications. In the early years, the security of email communication was not an issue, but it surely is now! The use... more
The classical Triad of the Chinese tradition is the union of heaven, earth, and man. A loose interpretation of the Triad structure is the Master, the Red Pole (who oversees defensive and offensive operations), and the White Paper Fan, which provided financial and business advice, functioning as a liaison... more
In early October 2016, the Office for Civil Rights (OCR) published an extensive guidance document on Cloud Computing that takes the form mostly of FAQs at http://www.hhs.gov/hipaa/for-professionals/special-topics/cloud-computing/index.html. Basically, it states that that covered entities (CEs) and business associates (BAs) must protect and secure protected health information no matter where it... more
Technology is grand; cellphones are like mini computers that fit in your pocket! A report by SilkRoad Technology found that 75% of healthcare employees check personal social media at least once a day on their mobile devices during working hours, and 60% access it multiple times. So as a professional... more
The Office for Civil Rights (OCR) guidance: “FACT SHEET: Ransomware and HIPAA”[1] defines ransomware as: “Ransomware is a type of malware (malicious software) distinct from other malware; its defining characteristic is that it attempts to deny access to a user’s data, usually by encrypting the data with a key known... more
The Office of Civil Rights’ (OCR) second round of audits began on Monday, July 11, 2016, when selected covered entities received email notification letters on that day. The letter asks for a response within 14 days from the date on the letter (July 25, 2016) confirming your organization’s email information... more
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