What’s in your calendar for Friday, 28th January? Perhaps you’re a literary buff and will celebrate the 208th anniversary of Jane Austen’s “Pride and Prejudice.” Maybe you’re a child of the 80s and mark this as the day the charity single “We Are the World” was recorded. Those are cheers-worthy happenings indeed, but did... more
Getting started with digital learning can be deceptively simple. Buy some online content, put the content into a platform, then market it to your audiences to increase use. Voila! You have a digital learning strategy. Or do you? The truth is that executing in such an overly simple way will... more
The behavioral and cognitive views of learning essentially viewed us as formal logical beings. And while a nice conception, it turns out to have little correlation to reality. More recent research, which can be characterized under the banner of situated cognition, recognizes that our thinking is much less rational than... more
My editor here on the SAP Litmos blog, Samantha Lang, commented that she had been hearing quite a bit about “group versus individual learning” the previous week at a learning conference, and wondered whether I had anything to say on the subject. When have I not? Not least because it’s... more
Happy holidays, everyone! As we enjoy this week of celebration and gift-giving, it got me thinking about the presents we can give our learners – and not just this time of year, but all year long. Committing to giving learners the following three things will make all of 2020 feel... more
I’ve written before about learning experience design, but I want to take it a bit further. I think we can, and should, go for an aspirational goal, one that stretches us. I want us to work on “transformation.” So what do I mean by transformation? One way to think about... more
A client bought some of my time, and we’re working with a series of regular meetings with me serving as a guide. One of the activities is looking at a suite of courses that are currently offered, and considering alternative approaches. The situation is that there is a job task... more
What do you use as a basis for evaluation of employees? It’s easy to have a simple measure, such as customer rating, and compare employees on this basis. And this would be wrong for many reasons. Instead, you should have multiple measures and a clear idea of what ‘acceptable’ is.... more
What’s going to make the difference for an organization? These days, it’s about two things: optimal execution and continual innovation. And I think about those in particular ways: to achieve optimal execution you can’t just run training and provide performance support, you need to blend those two into a coherent... more
In Implementing E-Learning, Jay Cross and Lance Dublin suggested that implementing eLearning was an organizational change. That is, the introduction of any such program requires change management. And, it turns out, this is true for training and likely all organizational learning interventions. In a recent article, The Great Training Robbery,... more
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