Compliance Training: Being Good at the Basics
If you’re reading this, you must know our mascot, resident L&D Guru – Litmos Lenny. Sure, Lenny has a fun, fanciful personality, and wicked wit, but did you know he’s also committed to changing workplaces for good with top-notch compliance training?
Well, he is, and working alongside Lenny here at Litmos is a team of in-house compliance training experts. Backed by a global network of legal experts, our compliance team is laser-focused on providing legally-sound, learner-centric compliance training for our customers.
We’ve been working alongside our many customers for more years than we’d like to count, so we know that compliance training can be met with eye roll emojis from employees and the grimace from L&D. But why not the heart eyes, or at least a thumbs up? Believe us when we say that there are ways to take the pain out of this important training category and make sure it’s having the biggest gain for your business.
That’s why, over the coming months you’re going to hear more about compliance training from Litmos. Don’t worry – we won’t bombard you with laws and regulations. Instead, let’s focus on a few simple ways to take the screams and yawns out of your compliance training program, starting with a focus on the fundamentals. Being good at the basics will help your compliance program have the biggest impact.
Adopt a positive compliance mindset
It’s common for L&D to be landed with the task of managing the compliance training program. When this happens, it’s also common for L&D professionals to feel overwhelmed or even out of their depth. It’s no wonder – compliance training is often mentioned in the same sentence as audits, breaches, violations, litigation, risks, and threats. Scary stuff! I’m not going to lie, these are all relevant to compliance training, but they don’t tell the whole story.
The best compliance training offers much more than laws, rules, and risk mitigation – it lays the foundation for a positive, safe, and ethical workplace culture. It’s used to prevent all the horrors listed above. (Therefore, it’s actually a very positive part of modern work life.)
Not all compliance training programs take this approach, which I call “positive compliance training”. It’s a subtle shift, but can make all the difference in how L&D approach this business-critical training and how it is received by the organization.
Start with the fundamentals
When you’re tasked with designing or reviewing your compliance training program, it can be tempting to jump into industry-specific and specialized compliance requirements. After all, these are often front-of-mind for stakeholders within your business. But it’s no good addressing specialized or role-specific compliance training needs, while neglecting the training that’s relevant to all employees and that can help you build an ethical and safe work environment.
Industry-specific compliance training is important but if you are embarking on a process of establishing a compliance training program for the first time or reviewing a program that’s already in place, it pays to check the fundamentals first.
A simple way to think about compliance training fundamentals is by focusing on your people, their safety, and your organization’s security. Despite business becoming more complex and unpredictable, these three fundamentals are consistent across most businesses and affect most employees, and should be at the core of your compliance program.
Focus on your core
By starting with your people, safety, and security, you can use the Litmos Core Compliance Model to check that you have the basics in place. Lenny and team have been nerding out about compliance for a while now and using our many experiences with customers, we’ve put the Core Compliance Model in an easy-to-digest diagram. Pictures speak louder than words!
Let’s start with your PEOPLE, as an example. We’re not saying that the three topics in the model are the only compliance training your people need, but this content will cover the basics. And by basics, I mean the foundation skills and dispositions necessary for your employees to treat each other fairly and with respect. In many jurisdictions there are also legal requirements to train employees in these core topics.
Core Compliance training offered by Litmos
Whether you are looking for core compliance training for your employees globally, or courses that meet specific regulations, Litmos has you covered. We have global core compliance training courses as well as location-specific core compliance courses for the U.S., Canada, UK, Australia, and New Zealand.
Compliance training is too often a tick-box exercise, which misses an opportunity to influence real, positive change for your people and your operation. When your company next looks under the hood of its compliance training program, use the Core Compliance Model to check that you’re covering the basics. And remember, it’s more than law – let’s make sure your people, their safety and security are being cared for.