The History of Performance Management Performance management plays a pivotal role in organizational growth by driving employee development through goal setting, coaching and mentoring, monitoring, and feedback. The concept has been a cornerstone of Human Resource (HR) and People Management practice for at least a century, with the first recorded... more
In a previous blog, we presented strategies that L&D professionals can incorporate to support self-regulated learning. Self-regulated learning, a key focus, involves three phases: forethought, performance control, and self-reflection. L&D professionals can foster self-regulated learning by encouraging goal-setting, managing expectations, supporting help-seeking, and creating opportunities for intentional reflection throughout the training... more
Navigating the LMS Market for Compliance Training Success Learning and Development (L&D) has undergone a transformation in recent years, becoming more learner-centric and personalized. This shift has led to increased engagement and effectiveness in corporate training programs. However, compliance training in many organizations has remained stuck in the past, failing... more
Sleep in Heavenly Peace (SHP) is an inspiring organization with a simple yet powerful mission: to make sure every child has a bed to sleep in. With the help of the Litmos platform, SHP is now able to quickly and easily create custom training courses with the Litmos Content Authoring Tools (CAT)... more
In the ever-evolving landscape of corporate training and development, staying ahead of the curve requires a commitment to innovation and excellence. Litmos is proud to demonstrate its dedication to excellence in e-learning by earning a total of nine medals as part of the prestigious Brandon Hall Group Excellence in Technology... more
It’s not a fun time to be customer service. According to the 10th edition of the Customer Care Measurement and Consultancy’s National Customer Rage Survey, which has tracked satisfaction and incivility in customer service since 1976, 43% of customers shouted at customer care representatives in 2020, an increase from 35%... more
With a growing need for training to be intentionally woven into employees’ everyday practices, Learning & Development (L&D) professionals need to think about what strategies can be integrated into workplace learning to support the effective transfer of role-relevant knowledge and skills to employees. With more emphasis being placed on providing... more
Organizations have historically prioritized compliance training to help protect the business from legal, data privacy, and security issues, and to satisfy regulatory requirements. Today more than ever, we know the importance of compliance training lies not only in risk mitigation, but also in its ability to help businesses build stronger,... more
The digital age and the disruptions arising from COVID-19 have revolutionized the way businesses sell their products and services, but the transition to virtual sales has been a difficult one for many organizations and sales professionals. With buyers complaining about unprepared reps and sales teams struggling to perform due to... more
Last week, Litmos held a live virtual event, “Compliance Training Made Easy,” in which panelists Pam Ramsbott (Director of Global Talent Management, Litmos) and Emilee Johnson (VP of Corporate Enablement & Global Sales, Celigo) discussed how to create a culture of compliance through continuous training, how to “go beyond the... more
