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Employee Experience

Let’s Talk Inclusion & How Training Helps
Dec 21, 2022 | Articles, Course Content, eLearning, Employee Experience

Let’s Talk Inclusion & How Training Helps

Inclusion. What is it and why is it important? You’ve seen the stock imagery with models – sorry, diverse businesspeople – fist pumping in business meetings because their workplace is so successful and inclusive. A manager with her hand on an employee’s shoulder “being inclusive.” People of all nationalities and... more

Welcoming Neurodiverse Team Members
Sep 20, 2022 | Articles, Employee Experience

Welcoming Neurodiverse Team Members

Are you a manager or person who hires people into a team? Have you ever considered that the people you’re advertising to might not be neurotypical? In fact, have you actually considered that a neurodivergent candidate might be a great person for the job role you last advertised? And now... more

L&D’s Role in Attracting Top Talent
May 24, 2022 | Articles, Employee Experience, Enterprise Learning

L&D’s Role in Attracting Top Talent

The last two years have been a lot for workers. Pandemic stress, paired with shifts in the job market have meant that more workers are burning out, and more have been re-examining their lives and careers. If another disaster were to hit tomorrow, would they be happy at their current... more

The Job Seeker’s Market is a Learner’s Market
May 5, 2022 | Articles, eLearning, Employee Experience, Enterprise Learning

The Job Seeker’s Market is a Learner’s Market

The labor market has undergone a dramatic shift in the last year. Unemployment is at an historic low, and it’s a job seeker’s market. That also means it’s a learners’ market — learners have long seen training as a perk, so they’ll be shopping around for the best learning experience... more

Three Reasons Learners Aren’t Engaging
Jan 20, 2022 | Articles, Employee Experience, Enterprise Learning, Gamification, Learning

Three Reasons Learners Aren’t Engaging

You put your heart and soul into your Learning and Development (L&D) program. You work hard to develop training materials that will interest your learners. You introduce technologies that should make accessing learning easier for them. You implement cultural changes within your organization that support training. Despite all of this... more

Diversity & Inclusion: How TTEC Is Practicing the Uncomfortable Conversations
Jan 13, 2022 | Articles, Course Content, eLearning, Employee Experience, Enterprise Learning

Diversity & Inclusion: How TTEC Is Practicing the Uncomfortable Conversations

Over the past two years, movements such as #MeToo, #BlackLivesMatter, and #StopAsianHate have pushed companies to look at diversity and inclusion in a way that they never had before. Conversations that people used to steer away from at work were now becoming front and center. Topics such as race, sexual... more

Who’s on the L&D Naughty List this Holiday Season?
Dec 16, 2021 | Articles, eLearning, Employee Experience, Enterprise Learning, Learning

Who’s on the L&D Naughty List this Holiday Season?

We’re making a list. We’re checking it twice. We’re going to find out who’s naughty or nice — and who has been taking workplace learning seriously this past year. While there are plenty of learners on the Nice List this year — we love engaged learners and supervisors who support... more

Getting to Know You: Aiming to Better Understand Your Learners
Dec 14, 2021 | Articles, Employee Experience, Enterprise Learning, Mobile Learning

Getting to Know You: Aiming to Better Understand Your Learners

Prior to the pandemic, delivering learning to a highly dynamic and mobile workforce was already a daunting task. Now, organizations are spending significant time and resources trying to understand the best ways to help their employees continue to learn, upskill, and reskill for the future. It has become clear that... more

Understanding Your Learners: Knowing is Half the Battle
Nov 9, 2021 | Articles, Employee Experience, Enterprise Learning

Understanding Your Learners: Knowing is Half the Battle

Learning & Development teams had to shift into high gear over the past two years, working to quickly upskill and reskill the workforce during a time of unprecedented change. The dynamics of the workforce and how employees interact with the company, technology, and each other changed dramatically. For instance, in... more

5 Success Strategies for Managing in a Volatile Environment
Sep 30, 2021 | Articles, Employee Experience, Enterprise Learning, Training Management

5 Success Strategies for Managing in a Volatile Environment

Employers have been managing the impact of the coronavirus pandemic since March 2020. It’s been a long, challenging time but still, the questions continue: What impact will COVID variants have on the return to the workplace? How do we manage a hybrid workforce? What will the new normal look like?... more

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