How Mission Aviation Fellowship Used Learning to Create Connected Communities

Feb 19, 2025 | Articles, Employee Training

Key Takeaways:

  • Mission Aviation Fellowship (MAF) Increased engagement using Litmos, with 600+ courses completed in 30 days.
  • Integrating Litmos with the Wingman app boosted compliance and prepared pilots to fly.
  • MAF customized training experiences, creating 200 teams with 190 team admins for targeted training assignments.
  • MAF leveraged us-friendly Litmos LMS features and content to centralize and streamline training processes.

Mission Aviation Fellowship (MAF) is a family of international Christian organizations whose mission is to use light aircraft, and other technologies, to bring help, hope, and healing to some of the world’s most isolated communities. To ensure their staff and partners are equipped to fulfill this mission, MAF turned to Litmos Solutions to revolutionize their training programs.

The challenge: disconnected and unengaging training

Before investing in Litmos, MAF had a learning management system (LMS), but few were engaged, and team leaders generally didn’t create their own content. Each trainer had their own PowerPoints and documents, leading to an incohesive and decentralized training program. As a result, monitoring training progress and delivering engaging content was difficult. MAF needed a robust solution to unify and streamline their training processes.

The solution: simplify the training process and cultivate learning communities

MAF chose Litmos for its user-friendly features, comprehensive content offerings, and seamless integration capabilities. With 700 internal learners, 300 external learners, and over 200 teams, MAF sought to automate and simplify their training process, grow engagement, create a learning culture, track formalized training, create content, and cultivate learning communities for a more connected organization. Key factors in selecting Litmos included:

  • Comprehensive features: Litmos’ content and LMS capabilities allowed MAF to centralize training efforts.
  • User-friendly interface: The ease of use for both learners and administrators made adoption smoother.
  • Open API integration: The ability to connect with MAF’s proprietary app, Wingman, streamlined pilot training compliance.

“We chose Litmos because it has many features, is user-friendly for the end user and team admins, and because Litmos has content in addition to the LMS. Everything is in one place.”

– Hilda Fyock, Learning and Development Manager at MAF

Impactful results: creating a culture of learning to increase engagement and compliance efficiency

Since implementing Litmos, MAF has seen impactful results in transforming their learning processes:

  • Increased engagement: “Since implementing Litmos, we have much higher engagement, as proven by our numbers and the feedback I receive from users and team admins. We have seen 611 courses completed in the last 30 days.”- Fyock
  • Integration with Wingman & compliance tracking: Using Litmos’ open API, MAF can track pilot compliance, ensuring that only current and compliant pilots are cleared to fly.
  • Division of teams: MAF’s ability to create and manage over 200 teams in the LMS allows for customized training experiences based on specific roles and locations. “While we only have 2 account admins, we have 190 team admins. The Roles and Permission features offered by Litmos allow our team admins the ability to assign and track training throughout their team and in turn, the whole organization.”-Fyock
  • Creating a culture of learning with Litmos Content: “While we do use the Litmos Content, a lot of the usage we see is from the individual level. We have team members taking the initiative to improve their skills with courses such as PPE Awareness, Fire Safety Awareness, Step Ladder Safety, Fall Protection, Fire Classification Equipment, and more. Since we started training on Litmos around 4 years ago, we have seen over 16,000 courses completed that weren’t directly assigned to our users. Our new users very often complete 30-60 short courses in the first 30 days.” – Fyock

Investing in learning drives results

Mission Aviation Fellowship’s partnership with Litmos is a great example of how investing in an LMS and training courses can empower organizations like yours to achieve their training and development goals.

By creating connected learning communities and delivering impactful training, MAF is better equipped to fulfill their mission of serving and uplifting remote communities worldwide. As MAF continues to excel and grow we look forward to continuing our partnership to support their ongoing success!

Learn more about how MAF built a culture of learning to improve engagement and compliance! Read the full MAF case study.

Ready to see your own results?

If your organization is ready to create your own learning culture through increased engagement and more efficient compliance tracking, request a free demo with one of our Litmos experts today!