Working with your community can be the most rewarding task and leave you with a sense of accomplishment for helping others. However, if your employees, volunteers, and service workers are not trained properly to work with the public, it can be a disaster waiting to happen. Epping Forest District Council... more
The size of the remote workforce has grown significantly over the past few years and even with many organizations shifting back to on-site work, the remote population will remain large enough to change the ways organizations manage many of their processes, procedures and workflows. Learning and Development teams became acutely... more
The old lament was that Learning & Development (L&D) didn’t get enough respect from leadership. There was never enough support for the learning initiatives you wanted to implement. You didn’t get a say in decisions that would definitely affect your learning strategies. Learning culture buy-in was a struggle. And of... more
We tend to see caterpillars come out in the springtime. They crawl around on their numerous legs and eat some leaves for a few weeks, before setting up their chrysalides so they can turn into butterflies. Now, not that there’s anything wrong with caterpillars. They’re beautiful creatures. But can they... more
Our understanding of “climate change” can be traced back almost 200 years to one French mathematician and physicist called Joseph Fourier. In 1824, Fourier first reasoned that the Earth’s atmosphere was responsible for trapping heat from the Sun like a greenhouse and this is how it maintains a habitable climate... more
The last two years have been a lot for workers. Pandemic stress, paired with shifts in the job market have meant that more workers are burning out, and more have been re-examining their lives and careers. If another disaster were to hit tomorrow, would they be happy at their current... more
The labor market has undergone a dramatic shift in the last year. Unemployment is at an historic low, and it’s a job seeker’s market. That also means it’s a learners’ market — learners have long seen training as a perk, so they’ll be shopping around for the best learning experience... more
Imagine your learning content is a walled garden. You’ve planned it, planted what you need, you weed and water it regularly. You put so much work into your garden, but your learners don’t even look at it. Oh sure, they might pass through the garden when they have to, but... more
It may be hard to believe, but at more than half of companies, the learning strategy is not very well-aligned with business objectives. We’ve seen it in study after study here at Brandon Hall Group. What makes it so unbelievable is that it means most learning programs exist for relatively... more
In the last two years, a record number of people have left their jobs. Some did so unintentionally — in the first year of the pandemic, unemployment soared to a level not seen since the 1930s — and some did so purposefully, leaving work in 2021 during the Great Resignation. While the... more
