Updated December 15, 2025 High-performing companies know that every employee counts. They can either help or hurt your reputation. Customer-facing people in particular, whether engaging face to face, on the phone, chat, or email can affect how an organization is perceived. Frontline workers – those on the frontlines of customer-focused... more
There comes a time when everyone must spread their wings and leave the nest. If you’ve been reading this blog, you know that time is now for Litmos. In August, SAP announced that it had reached an agreement to sell the Litmos business to Francisco Partners. As of December 1,... more
Digital learning is the new normal. Regardless of industry, subject, and context, learning technology now plays a central role in the learning experience from soft skills to technical skills, process, and product training and inevitably for regulatory compliance, to mention but a few. Its reach is everywhere. But, as learning... more
The 2022 Lenny Awards have come to a close and while we here at Litmos are bummed to see it come and go so quickly, we are beyond excited to celebrate our winners. This year, we had 36 entries in seven categories. We want to thank everyone who took time... more
Have you ever done some training or taken a learning course that really bored you? We’ll answer that for you: yes, you have. We all have. And did you find that, even if there were an assessment you passed at the time, you’d struggle to really answer challenging questions about... more
Another year is almost over and as we approach the end of 2022 it is time for you to ask yourself, are you training your sales teams for empowerment or just efficiency? Do they feel confident in themselves and their soft skills or just their knowledge of the product? Since... more
Did you know that some of the scariest monsters aren’t found in haunted houses and graveyards? They lurk inside your training program! From Frankenwhine (the learner who is never happy) to Mummified Content (old courses dying for a refresh), these L&D monsters roam among us, hiding in plain sight to... more
One of the perennial challenges faced by Learning & Development (L&D) is proving ROI to leaders. Learning professionals know that L&D solves a wide range of problems for organizations, but it can be difficult to pinpoint where, exactly, a company’s training program has benefited the bottom line. There are, however,... more
Do you know how happy your learners are with your eLearning program? It can be tough to tell from “inside the house,” unless you’re very scientific about surveying and collecting feedback. The good news is that our friends at Training Industry are scientific about these things! In one of their... more
Learning and development professionals have always needed an impressive array of skills in order to do their jobs. They’ve needed to be good communicators, proficient curators and creators of content, and of course, excellent educators. Now they need to add another skill to their toolbox, however. As more and more... more
