Another year is almost over and as we approach the end of 2022 it is time for you to ask yourself, are you training your sales teams for empowerment or just efficiency? Do they feel confident in themselves and their soft skills or just their knowledge of the product? Since... more
Did you know that some of the scariest monsters aren’t found in haunted houses and graveyards? They lurk inside your training program! From Frankenwhine (the learner who is never happy) to Mummified Content (old courses dying for a refresh), these L&D monsters roam among us, hiding in plain sight to... more
One of the perennial challenges faced by Learning & Development (L&D) is proving ROI to leaders. Learning professionals know that L&D solves a wide range of problems for organizations, but it can be difficult to pinpoint where, exactly, a company’s training program has benefited the bottom line. There are, however,... more
Do you know how happy your learners are with your eLearning program? It can be tough to tell from “inside the house,” unless you’re very scientific about surveying and collecting feedback. The good news is that our friends at Training Industry are scientific about these things! In one of their... more
Learning and development professionals have always needed an impressive array of skills in order to do their jobs. They’ve needed to be good communicators, proficient curators and creators of content, and of course, excellent educators. Now they need to add another skill to their toolbox, however. As more and more... more
Are you a manager or person who hires people into a team? Have you ever considered that the people you’re advertising to might not be neurotypical? In fact, have you actually considered that a neurodivergent candidate might be a great person for the job role you last advertised? And now... more
The goal of all workforce training is to be effective, but what does “effective” really mean? When discussing the effectiveness of learning and development (L&D), learning pros often bring up KPIs, information retention, completion rates, but what do we want our training to look like, and how do we define... more
Working with your community can be the most rewarding task and leave you with a sense of accomplishment for helping others. However, if your employees, volunteers, and service workers are not trained properly to work with the public, it can be a disaster waiting to happen. Epping Forest District Council... more
The size of the remote workforce has grown significantly over the past few years and even with many organizations shifting back to on-site work, the remote population will remain large enough to change the ways organizations manage many of their processes, procedures and workflows. Learning and Development teams became acutely... more
The old lament was that Learning & Development (L&D) didn’t get enough respect from leadership. There was never enough support for the learning initiatives you wanted to implement. You didn’t get a say in decisions that would definitely affect your learning strategies. Learning culture buy-in was a struggle. And of... more
