Almost everyone in the world has a smartphone. It’s really amazing when you take a second and picture it. According to data from Ericsson, there were 6.401 billion smartphone users in the world as of June 2021 – more than 80% of the world’s population. Ericsson projects that smartphone use will... more
Learners have been significantly impacted by the growing complexities organizations face. Before the pandemic, developing and delivering learning to a highly dynamic and mobile workforce was already a daunting task. Now, for most organizations, an unpredictable employee work environment and an uncertain go-forward business strategy further complicate the ability to... more
When you’re in the middle of a firestorm, it’s hard to see the bigger picture. It’s tough to take a moment to think about the wider change that’s going on around you. But when you do take that breath, you often start to notice the deeper underlying trends that are... more
Blended learning is here to stay. But if the very idea of blended learning fills you with dread, or makes your learners groan and try to get out of training sessions, chances are you’ve been exposed to a bad blended learning experience. What might that look like? How about an... more
Learner experience is certainly not a new topic but it’s become increasingly important as the state of corporate training has changed. Learners have come to expect training to “do something” for them. It can’t just be another task to check off the list. It needs to add tangible value. For... more
There’s a lot of talk about “the learning ecosystem” these days. But what does that really mean? In short, it means the integration of the LMS with other enterprise applications such as CRM, HXM / HCM, web conferencing, eCommerce, eSignature, and others to create an interconnected “ecosystem” to serve the... more
There’s a lot of talk about how unconscious bias affects who gets hired and promoted in organizations. There’s also a growing number of strategies to tackle this issue. For example, companies are assessing job descriptions for gender bias, removing names and demographic information from CVs, and rolling out diversity and unconscious bias training for leaders. These... more
Despite all the focus on the learner experience over the last few years, most companies failed to answer the most basic question from their learners: What’s in it for me?” Given the volatility and uncertainty of the pandemic era, organizations are scrambling to upskill and reskill their workforces to meet... more
It’s summer and you know what that means? Blockbusters! They all have a few things in common, right? Heroes, high stakes, and big disasters. Well, the learning and development industry isn’t that different. The last year has had all of those things: there was a world-changing pandemic, very high stakes,... more
There’s a phenomenon known as “impostor syndrome,” which “…is a psychological pattern in which an individual doubts their skills, talents, or accomplishments and has a persistent internalized fear of being exposed as a ‘fraud’.” It’s a mental insecurity that despite external evidence of competence, a person experiences a feeling that they... more
