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eLearning Blog

How to measure the ROI of customer training programs

Six Ways Measure the Success of Customer Training

Jul 21, 2025 | Articles, Customer Training and Customer Experience Design

Customer Experience (CX) experts know that educated customers are more likely to renew subscriptions, make repeat purchases, and become vocal brand advocates. They also know that comprehensive, targeted customer training makes a huge impact on customer sentiment, increasing customer satisfaction... more

Liz Jukovsky Liz Jukovsky
Content Marketing Manager
Filters
Categories:
Compliance TrainingOnboardingSales TrainingAI in LearningTraining TrendsDigital TransformationEmployee Training and Employee Experience DesignCustomer Training and Customer Experience DesignL&D Leadership & CultureInstructional DesignLitmos and Learning Industry News
Tags:
adaptive learningblended learningartificial intelligencecase studycontinuous learningcustomer educationconstruction industryeCommercehealthcare trainingmanufacturing trainingmicrolearningbusiness services trainingCorporate Trainingenterprise learninggamificationreskillingROI
content creation strategy
Nov 17, 2022 | Articles

Building an Effective Content Creation Strategy – Part 1

Digital learning is the new normal. Regardless of industry, subject, and context, learning technology now plays a central role in...

David Perring David Perring
Director of Research, Fosway Group
lenny awards webinar winners
Nov 8, 2022 | Articles, Customer Training and Customer Experience Design

2022 Lenny Award Winners & Customer Showcase

The 2022 Lenny Awards have come to a close and while we here at Litmos are bummed to see it...

Kristin Simpson Lane Kristin Simpson Lane
Customer Marketing Program Manager
tips for learner engagement
Nov 1, 2022 | Articles

Five Tips for Keeping your Learners Engaged

Have you ever done some training or taken a learning course that really bored you? We’ll answer that for you:...

Jasmine Ballard Jasmine Ballard
training frights
Oct 27, 2022 | Articles, Litmos and Learning Industry News

It’s Spooky Season: Watch Out for These Learning Monsters

What’s that noise? Don’t open that door! There could be a learning monster on the other side! It’s Spooky Season,...

Samantha Lang Samantha Lang
Marketing Content Director
sales training success
Oct 25, 2022 | Articles, Sales Training

Empowering Your Sales Team for End of Year

Another year is almost over and as we approach the end of 2022 it is time for you to ask...

Kristin Simpson Lane Kristin Simpson Lane
Customer Marketing Program Manager
training frights
Oct 13, 2022 | Articles, Litmos and Learning Industry News

WEBINAR: L&D Monsters: Face the Most Fearful Frights in Training

Did you know that some of the scariest monsters aren’t found in haunted houses and graveyards? They lurk inside your...

Samantha Lang Samantha Lang
Marketing Content Director
sales enablement training
Oct 11, 2022 | Articles, Sales Training

How Training Impacts the Bottom Line

One of the perennial challenges faced by Learning & Development (L&D) is proving ROI to leaders. Learning professionals know that...

A.J. O'Connell A.J. O'Connell
Senior eLearning Expert
life at litmos
Oct 6, 2022 | Articles

Love your Job: Live the Lenny Life

What makes a great place to work? Is it compensation? Is it benefits? Company culture? Learning and development opportunities? Inclusion...

Samantha Lang Samantha Lang
Marketing Content Director
what learners like
Sep 28, 2022 | Articles, Litmos and Learning Industry News

New Survey on What Learners Like (& What Needs Improvement)

Do you know how happy your learners are with your eLearning program? It can be tough to tell from “inside...

Samantha Lang Samantha Lang
Marketing Content Director
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Featured Bloggers

Liz Jukovsky

Liz Jukovsky

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Senior eLearning Expert

Kate Bos

Kate Bos

Product Manager, Compliance

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