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eLearning Blog

How to measure the ROI of customer training programs

Six Ways Measure the Success of Customer Training

Jul 21, 2025 | Articles, Customer Training and Customer Experience Design

Customer Experience (CX) experts know that educated customers are more likely to renew subscriptions, make repeat purchases, and become vocal brand advocates. They also know that comprehensive, targeted customer training makes a huge impact on customer sentiment, increasing customer satisfaction... more

Liz Jukovsky Liz Jukovsky
Content Marketing Manager
Filters
Categories:
Compliance TrainingOnboardingSales TrainingAI in LearningTraining TrendsDigital TransformationEmployee Training and Employee Experience DesignCustomer Training and Customer Experience DesignL&D Leadership & CultureInstructional DesignLitmos and Learning Industry News
Tags:
adaptive learningblended learningartificial intelligencecase studycontinuous learningcustomer educationconstruction industryeCommercehealthcare trainingmanufacturing trainingmicrolearningbusiness services trainingCorporate Trainingenterprise learninggamificationreskillingROI
Get Back in Learning Shape
Jan 18, 2023 | Articles

It’s January. Get Back in Learning Shape!

It’s mid-January already. How are you doing on your learning program resolutions for 2023? Are you staying on track, or...

A.J. O'Connell A.J. O'Connell
Senior eLearning Expert
small habits wellness
Jan 12, 2023 | Articles

All the Small Things — Setting Wellbeing Goals for the New Year

As we enter a new year, it’s natural that we take some time to do that thing that most of...

Jasmine Ballard Jasmine Ballard
Ask Experts webinar
Jan 10, 2023 | Articles, Litmos and Learning Industry News

Join Us — Ask the Experts Session

You are cordially invited to an exclusive session for L&D professionals on January 12, 2023. Kick off your new year...

Samantha Lang Samantha Lang
Marketing Content Director
Motivated learner
Jan 5, 2023 | Articles

Looking Back at 2022 – A Year in Review from a Learning Perspective

2022 was a whirlwind of a year in which there were some huge changes with deep and lasting impacts for...

David Perring David Perring
Director of Research, Fosway Group
inclusion training
Dec 21, 2022 | Articles, Employee Training and Employee Experience Design

Let’s Talk Inclusion & How Training Helps

Inclusion. What is it and why is it important? You’ve seen the stock imagery with models – sorry, diverse businesspeople...

Kate Bos Kate Bos
Product Manager, Compliance
training employees
Dec 14, 2022 | Articles, Customer Training and Customer Experience Design

Frontline workers in the driver’s seat

High-performing companies know that every employee counts. They can either help or hurt your reputation. Customer-facing people in particular, whether...

Krista Glantschnig Krista Glantschnig
Go-to-Market, Product Marketing, Presales
new litmos
Dec 7, 2022 | Articles

The New Litmos is Here

There comes a time when everyone must spread their wings and leave the nest. If you’ve been reading this blog,...

Samantha Lang Samantha Lang
Marketing Content Director
PressRelease blog
Dec 1, 2022 | Articles

Francisco Partners Completes Acquisition of Litmos from SAP

SAN FRANCISCO – December 1, 2022 – Francisco Partners (“FP”), a leading global investment firm that specializes in partnering with technology...

Samantha Lang Samantha Lang
Marketing Content Director
building content strategy learners
Nov 22, 2022 | Articles

Building an Effective Content Creation Strategy – Part 2

In part one of this two-part article on building an effective content creation strategy we explored the drivers for a...

David Perring David Perring
Director of Research, Fosway Group
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Featured Bloggers

Liz Jukovsky

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Senior eLearning Expert

Kate Bos

Kate Bos

Product Manager, Compliance

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