eLearning Blog
Key Takeaways: Self-service customer training improves loyalty and reduces support calls by empowering clients to help themselves. Most customers prefer self-service options for simple problems and expect accessible resources from brands. Well-designed training can double as ongoing marketing and create... more
Key Takeaways: Self-service customer training improves loyalty and reduces support calls by empowering clients to help themselves. Most customers prefer...
A guide to creating customer training that drives satisfaction, retention, and revenue and growth. Customer education (CE) has become a...
Key Takeaways: Engaging, accurate, and relevant compliance training helps employees retain and effectively apply critical compliance information. Staying on top...
Key Takeaways: Almost half of healthcare leaders plan to leave their organizations within a year due to high stress and...
Onboarding is a critical process that sets the tone for an employee’s journey within a company. Yet, the traditional approach...
A High-Level Overview of “Rev up Revenue: Sales Training for Every Career Stage” – from Litmos. In today’s hyper-competitive business...
Key takeaways: Adaptive learning tailors content delivery to individual learners, enhancing engagement and comprehension in corporate academies. Generative AI surpasses...
L&D success in the workplace is not measured solely by the number of training hours completed or the latest digital...
In the U.S. 98% of the population have mobile phones, and 91% have smartphones. Phones have become more ubiquitous than...
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