Updated Monday, August 18, 2025 From “The Big Stay” to “The Great Flattening”: What’s Next for Workplace Learning? Since publishing this article in December 2024, rapid technological and economic shifts have transformed “The Big Stay” into what many are calling “The Great Flattening.” In 2025, our team published a series... more
As we approach 2025, the landscape of instructional design and eLearning continues to evolve at a rapid pace. To help you stay ahead of the curve, Litmos has compiled this comprehensive glossary of instructional design terms. Whether you’re a seasoned professional or just starting out in the Learning & Development... more
We can’t predict where you are reading this. In the past, we could have been more certain. We would have assumed you were sitting behind a well-positioned desk, on a lumbar-supportive chair, with optimum lighting, reading from a computer screen at the correct eye level—all within a traditional office environment.... more
In today’s fast-paced market, equipping your team with comprehensive product knowledge is crucial. Online product training can help your employees represent your brand and handle customer problems more confidently. This can ultimately lead to better customer experiences, better customer retention, and even more sales! This article outlines tips for developing... more
Mental models are invaluable tools for helping learners make sense of complex information, solve problems effectively, and retain knowledge over time. Mental models are simplified representations of the world that people use to interpret data, make decisions, and guide behavior. For L&D professionals, understanding how to design for mental model... more
Customer retention is one of those evergreen B2B challenges; how do you keep customers engaged, happy and loyal to your brand? Recently, however, the fight against churn has become much more intense. Customers are more educated than ever, and their expectations are high: a rising number expect fast, personalized service... more
Key Takeaways The manufacturing industry is facing a large skills-gap, with millions of jobs needing new or upgraded technical capabilities. Online and mobile training delivered via the right learning management system (LMS) can help current workers upskill and reduce the risk of production delays or talent shortfalls. Choosing an LMS... more
A critical process for any organization, onboarding sets the tone for a new employee’s experience and integration into company culture. It’s not just about paperwork and introductions; it’s about preparing employees to succeed. Learning and development (L&D) professionals play a pivotal role in this process, equipping new hires with the... more
The work-from-home days may be over — at least at some companies. Companies like Amazon, Google and Goldman Sachs have been making headlines with their return to the office (RTO) policies. Amazon, for example, announced an initiative requiring employees to return to work five days a week, beginning in 2025. Why... more
It’s out there… lurking. Waiting in the shadows of the web. Waiting for you to… ask it a question or assign it a task. It’s Generative AI. And it’s here… for YOU. For some, Generative AI (GenAI) seems like a monster, stalking their jobs and automating responsibilities. But that may... more
