eLearning Blog
Customer Experience (CX) experts know that educated customers are more likely to renew subscriptions, make repeat purchases, and become vocal brand advocates. They also know that comprehensive, targeted customer training makes a huge impact on customer sentiment, increasing customer satisfaction... more
Customer service has undergone a transformation lately. According to a recent survey of support agents, customer expectations rose dramatically during...
Creating training courses is – simply put – not easy. You know this better than anyone as a learning professional...
Does creating your own eLearning content cause you to procrastinate for days or even worse, cower in fear? Well, fear...
Sales organizations are adapting to selling in turbulent times. They’re dealing with evergreen problems, like making quota and quickly onboarding...
We’ve been taking a closer look at some of the myths around learning and development (L&D). Like Zeus hurling a...
Diversity, equity, and inclusion (DEI) has risen to the top of many organizations’ priority lists. It’s a critical initiative that...
Did you know that 98 percent of large companies use a Learning Management System (LMS) to deliver their online training?...
There’s a World Consumer Rights Day? Yes, it’s March 15 each year and it’s designed to draw our attention to...
March is a month rich with mythology: it’s named for the Roman god of war, contains the ill-fated Ides of...
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